Unable to join Minecraft realm after console froze

Discus and support Unable to join Minecraft realm after console froze in XBoX Games and Apps to solve the problem; Hi, Was playing the bedrock version of Minecraft (ver 1.5) when the game and the console froze. After restarting my Xbox One I can't join the realm I... Discussion in 'XBoX Games and Apps' started by Paul Ferris 71, Jul 16, 2018.

  1. Unable to join Minecraft realm after console froze


    Hi,

    Was playing the bedrock version of Minecraft (ver 1.5) when the game and the console froze. After restarting my Xbox One I can't join the realm I was on.... the game says I am already playing in the realm on a different device.

    Unable to join Minecraft realm after console froze [​IMG]

    Logging in on my son's account, and I can see it is showing me in the realm hours later, even though I am not playing.

    Also the admin of the realm has removed me from the realm, and sent me a new invite (which I accepted). I got the same error when trying to rejoin after accepting the new invite.

    Any ideas what I can do to fix this?

    Contact the minecraftforum.net
    forum
    and they said to contact Xbox

    :)
     
    Paul Ferris 71, Jul 16, 2018
    #1
  2. coolcg12
    coolcg12 Guest
    Unable to join Minecraft Realms

    Thanks for helping me out. The account is already a part of a family. The adult account has the same settings enabled as mine and can join realms.
     
    coolcg12, Jul 16, 2018
    #2
  3. XBF Ezra G
    XBF Ezra G Guest
    Unable to join Minecraft Realms

    Hi cool!

    Thanks for your post, has this always occurred? Do you remember any changes recently that coincide with this? I recommend re-installing the game and attempt to join the realms server. Here's some info on how to re-install
    games on Windows 10.


    Hope to hear back soon, thanks again.
     
    XBF Ezra G, Jul 16, 2018
    #3
  4. Unable to join Minecraft realm after console froze

    Give it a hour or 2 and it should return to normal. Thanks for the question!
     
    CrazyUSMarine, Jul 16, 2018
    #4
  5. Hi,

    Thanks for the reply

    Unfortunately it has been over 48 hrs now and still cannot access the realm.
     
    Paul Ferris 71, Jul 16, 2018
    #5
  6. OK finally got it fixed - mojang support suggested "...the realm owner to try an revert the world to a previous back up? Please ask them save the current world somewhere safe before restoring to the back up...."

    Got the realm admin to do that and was able to log in perfectly to the old version of the realm. Restoring the current version of the realm and was able to log into that as well.
     
    Paul Ferris 71, Nov 2, 2018
    #6
  7. Paul Ferris 71 Win User

    Unable to join Minecraft realm after console froze

    OK finally got it fixed - mojang support suggested "...the realm owner to try an revert the world to a previous back up? Please ask them save the current world somewhere safe before restoring to the back up...."

    Got the realm admin to do that and was able to log in perfectly to the old version of the realm. Restoring the current version of the realm and was able to log into that as well.
  8. Paul Ferris 71 Win User

    Unable to join Minecraft realm after console froze

    Give it a hour or 2 and it should return to normal. Thanks for the question!
    Hi,

    Thanks for the reply

    Unfortunately it has been over 48 hrs now and still cannot access the realm.
  9. CrazyUSMarine Win User

    Unable to join Minecraft realm after console froze

    Give it a hour or 2 and it should return to normal. Thanks for the question!
  10. coolcg12 Win User

    Unable to join Minecraft Realms

    Hey CG thanks for keeping us in the loop!

    Since it hasn't been addressed yet we would like to add that a Microsoft Account once set up as a child has no way of graduating or upgrading to an adult account if it hasn't reached the legal age on its own. We suggest adding the account in question to
    a
    family
    and changing the settings from the adult account to see if there is any changes and keep us posted so we can further assist in this or any other issue or inquiry!
    Thanks for helping me out. The account is already a part of a family. The adult account has the same settings enabled as mine and can join realms.
  11. XBF Nestor S Win User

    Unable to join Minecraft Realms

    Since everything seems to be done correctly,at this point we suggest
    Requesting a Callback
    from one of our Xbox Support Specialists so we can further investigate the issue at hand. Give them a call and let us know if we can further assist in this or any other issue or inquiry!!
Thema:

Unable to join Minecraft realm after console froze

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