unable to log in to xbox live

Discus and support unable to log in to xbox live in XBoX Accessibility to solve the problem; Its interesting that the site keeps offering options to speak to an agent and then just loops you back to the previous unhelpful page. I'm just... Discussion in 'XBoX Accessibility' started by BrianNelles, Feb 12, 2019.

  1. BrianNelles
    BrianNelles Guest

    unable to log in to xbox live


    Its interesting that the site keeps offering options to speak to an agent and then just loops you back to the previous unhelpful page.

    I'm just wanting to know if there is a protracted service problem or if my xbox has a problem but i've been unable to log in for 3 days now. No gamepass or youtube. although Netflix seems to work. Able to play single player games already loaded as long as
    they do not require the UPnP.

    I live in Kamloops, BC, Canada. Buddy on the other side of town says his is working fine. I used my phone as an alternate wifi hub to confirm it is not my router. nothing changed when I used it to get to internet.

    Do I need to just keep waiting patiently? Thanks.

    :)
     
    BrianNelles, Feb 12, 2019
    #1
  2. CeasedThought Win User

    status “everything is now up”.....WRONG!

    Unable to log in .. says try later..

    Xbox live shows up and no issues.
  3. M12MKD Win User

    Status Code 80048821

    I too am unable to log in to xbox live even after doing the secuity issues.
  4. BrianNelles Win User

    unable to log in to xbox live

    Thank you! I'll remember that for the future for sure.
  5. WPAK Win User

    Unable to Log in to Xbox Live

    Hi there,

    try the following steps, it should fix this issue.

    1. Check
    account.live.com/.../manage
    to see if at least two security proofs are setup and verified

    2. Delete your profile from the console, be sure to delete only the profile, to do so check this link:

    support.xbox.com/.../profile-move-delete


    3. Clear the console cache, see this link for the how to:
    support.xbox.com/.../clear-system-cache


    4. Turn the console off,

    5. Turn the console on.

    6. Clear the console cache one more time

    7. Redownload your profile.(See the same link as 1.) enter the security verification afterwards and alls should be fine again.
  6. taidara Win User

    Unable to log in to xbox live

    Additional note: If you do not see Download Profile, press "X" on your controller to sign out of your profile.
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unable to log in to xbox live

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