unable to login my account 0x80a40401

Discus and support unable to login my account 0x80a40401 in XBoX on Consoles to solve the problem; hi .. today when i was trying to login my account i get messge saying " You appear to be in a region where this service is not available 0x80a40401 "... Discussion in 'XBoX on Consoles' started by Saud ak, May 11, 2019.

  1. Saud ak
    Saud ak Guest

    unable to login my account 0x80a40401


    hi ..

    today when i was trying to login my account i get messge saying " You appear to be in a region where this service is not available 0x80a40401 "

    i didn't change anything in my xbox setting the night before was working perfectly fine i've double check my region it's on the list of supported with xbox service i've
    been plying for years never had this issue before just trun on my xbox in found it how to fix ?

    :)
     
    Saud ak, May 11, 2019
    #1
  2. XBF Felixx P Win User

    unable to login my account 0x80a40401

    Hello
    Saud ak
    !

    Thank you for reaching out to Xbox forums support. If you haven't already done so, go ahead and try performing a Soft console Factory
    reset
    on your console by doing the following:

    1. Press the Xbox button to open the guide.
    2. Select Settings.
    3. Select All Settings.
    4. Select System.
    5. Select Console info & updates.
    6. Select Reset console. [KLEEP MY GAMES AND APPS]
    Make sure you have both your email and password on hand as you will be asked to sign back in. There is an option to delete everything and to save your games and apps; choose the latter.

    I feel confident that this will totally refresh your console and resolve the issue.

    Hope this helps!

    Let us know!

    Felix

    Xbox forums support
  3. Saud ak Win User

    unable to login my account 0x80a40401

    yes tried every thing you mention up there rest my Xbox delete my account ..etc and more spending nearly all day try figure it out it was very odd thing because i couldn't log in also in Phone App and windows only way i can login was Xbox.com . when i
    give my friend my account seems to be working he can login every where .. so i rest my network " not from Xbox " and after that rest my Xbox again and it works for me.
  4. M3tal Daz3 Win User

    unable to login my account 0x80a40401

    Try removing the account from the console, doing a hard restart, hold the power button for 10 seconds while the system is on, and then re-adding the account
  5. WeyfnLd3 Win User

    unable to login my account 0x80a40401

    Did you try to hard reset your console ?

    if you didn’t, you need to hold your xbox button (on the console) for 10 seconds+

    it will turn off completely

    wait like 30sec

    turn it back on

    and try log in again
  6. DatedMass2 Win User

    unable to login my account 0x80a40401

    Try removing the account from the console
Thema:

unable to login my account 0x80a40401

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