Unable to pay for game pass as gift

Discus and support Unable to pay for game pass as gift in XBoX Sales and Promo to solve the problem; Very frustrated. Have been trying to gift game pass to my son for Christmas as well as forza horizon 4 ultimate edition. I have: set up outlook... Discussion in 'XBoX Sales and Promo' started by PhilippaGraff-Baker, Dec 27, 2018.

  1. Unable to pay for game pass as gift


    Very frustrated. Have been trying to gift game pass to my son for Christmas as well as forza horizon 4 ultimate edition.

    I have:

    set up outlook acxount

    put in payment details.

    cannot pay

    seached in vain the very unhelpful “microsoft help” pages

    gone through his xbox settings to allow him to receive gift card vouchers

    read thread about using paypal

    made paypal account

    re-tried

    still no joy with paypal

    all i get is cannot process payment....

    Please can someone help me

    :)
     
    PhilippaGraff-Baker, Dec 27, 2018
    #1
  2. XBF Diego M Win User

    Unable to pay for game pass as gift

    Hi PhilippaGraff-Baker,

    So it seems the payment cannot process when trying to gift the game pass subscription to your son. Have you already tried removing your payment details and re-adding them to the account you are trying to make the purchase on? Have you made any purchases
    on this account before with the same payment method?

    On the payment website for Game Pass make sure you are selecting "Buy as Gift" in small green text and follow the instructions on screen to add the email of the recipient's account which is where they will get the code to redeem.

    https://www.microsoft.com/en-us/p/xbox-game-pass/cfq7ttc0k6l8?activetab=pivot:overviewtab

    Here is a gifting guide that may explain why there is an error:
    https://support.xbox.com/en-US/games/purchasing/help-for-issues-when-gifting-digital-xbox-game
  3. Smwutches Win User

    Unable to pay for game pass as gift

    For billing issues, you would need to contact support and speak to billing. http://support.xbox.com/contact-us

    Alternatively, you could also purchase a digital code through somewhere like Amazon.
  4. Smwutches Win User

    Xbox Game Pass for Pc Giftcards. Need Help!

    If you want to buy the $1 deal you would need an Xbox gift card. A Game Pass gift card would just add game pass to your account and you would just be paying the amount you have to pay for the gift card itself.
  5. BeastBadshah Win User

    Game Pass !!!

    Sí, puede pagar con tarjeta de regalo para xbox live gold y xbox game pass si no puede pagar a través del soporte de contacto de tarjeta de regalo

    [Translation - Yes, you can pay with a gift card for xbox live gold and xbox game pass if you can not pay through the gift card contact support]
  6. KJCAPTAIN420 Win User

    Xbox ultimate membership

    If you gift it to someone then you pay for it to begin with. If you received as a gift you would not be required to pay anything until the gifted subscription expires... Example If you got the person a 3 month subscription at the end of those 3 months
    either they will have to pay to continue ultimate pass themselves or you could always gift it to them again if you wanted to.
Thema:

Unable to pay for game pass as gift

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