Unable to play a title I bought to own while I had gold

Discus and support Unable to play a title I bought to own while I had gold in XBoX Games and Apps to solve the problem; About a Year and 2 months ago, Metal Gear Solid V was available for free through Games with Gold, so I installed it. I liked the game so much, that, a... Discussion in 'XBoX Games and Apps' started by ilehman86, Oct 25, 2019.

  1. ilehman86
    ilehman86 Guest

    Unable to play a title I bought to own while I had gold


    About a Year and 2 months ago, Metal Gear Solid V was available for free through Games with Gold, so I installed it. I liked the game so much, that, a few months later, I
    bought the MGSV definitive edition to own, with money, meaning I own the base game itself and should be able to play it without a Live Gold subscription. I know I definitely own it, because a game redeemed for free from Gold
    subscription has an option to "buy to own". From the storefront page for the title, it says "you own this product" instead of providing the option"buy to own," meaning I own it even without a gold subscription, because I paid for it.

    Now, just today, my gold subscription ended, and I went to play it. It now tells me that I must renew my subscription; it should not require Gold subscription, because I certainly own it. Right now I'm trying uninstalling it from the "subscriptions"
    tab under the "My games & apps" menu, and installing it from the store page I bought the definitive edition from.

    My question is: Should this not be occurring? If I bought the game to own, then why would it still require gold subscription?

    :)
     
    ilehman86, Oct 25, 2019
    #1
  2. ilehman86 Win User

    Unable to play a title I bought to own while I had gold

    Thanks for the prompt reply. As I was attempting to reinstall the software, I noticed the store wasnt loading anything. I see that there's an currently issues with Purchase and Content, and I'll try reinstalling when the issue is resolved. However, I still
    dont think the issue should occur, but hopefully reinstalling will resolve the issue. If the issue persists, I'll be sure to contact support to notify them.
  3. Picasso3956 Win User

    Unable to play a title I bought to own while I had gold

    Xbox services are currently experiencing an outage. You can follow along the situation at the Xbox Support Twitter
  4. BakyOsijekHr Win User

    Unable to play a title I bought to own while I had gold

    A thing for support.

    When you go to Contact Us, follow these steps to request a call
    from support:



    · Step 1 ----select Xbox One

    · Step 2 ----select see other options then payment and billing

    · Step 3-----select show contact options

    Step 4 ----select request call from support

    I can see now live has a problem. Go here and press "notify me" when the problem is solved. If your problem persists then contact support.
  5. SA1NT 0F LI3S Win User

    Unable to play a title I bought to own while I had gold

  6. Onyx Is Here Win User

    Xbox Live not working in a Backward Compatible game (XBOX 360 game) on XBOX One

    If you are sharing a gold membership via the Home setting then I'm afraid that gold membership does not follow you to a backwards compatible title. If you want to use online features while playing a BC title you would need to have your own membership
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Unable to play a title I bought to own while I had gold

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