Unable to purchase Xbox game pass

Discus and support Unable to purchase Xbox game pass in XBoX on Windows to solve the problem; I am facing an issue whilst purchasing the Xbox game pass, because when ever I enter my credit card details, I cant proceed further because my account... Discussion in 'XBoX on Windows' started by mairajshah, Feb 25, 2021.

  1. mairajshah
    mairajshah Guest

    Unable to purchase Xbox game pass


    I am facing an issue whilst purchasing the Xbox game pass, because when ever I enter my credit card details, I cant proceed further because my account is set to United states whereas I am from Pakistan. I have changed my country region to Pakistan but still when I proceed to make an purchase it shows my Country as United states and I cant change it.

    :)
     
    mairajshah, Feb 25, 2021
    #1
  2. onyxishere Win User

    game pass

    If you are still unable to activate the pass I wanted to mention there is an issue with purchasing and redeeming https://support.xbox.com/xbox-live-status

    Also, if you had the Game Pass in the past a trial will not work
  3. Kornster671 Win User

    Unable to make purchases on Xbox One

    I am unable to purchase anything (season passes, dlc, movies, etc..) on Xbox One. I can purchase on the Xbox 360 with no issue. I do not understand why on one console I can but on the other I am unable to purchase or even edit.
  4. XBF Leo G Win User

    my son to upgrade ultimate game pass- I cancelled it and now xbox live wont work

    Hello dannyheaton,

    Thank you for posting on the Xbox forums. We understand that you canceled Xbox Game Pass Ultimate and now your son is unable to use Xbox Live Gold.

    Xbox Game Pass Ultimate
    is three different subscriptions in one. It includes Xbox Live Gold, Xbox Game Pass and Xbox Game Pass for PC. If you cancel Xbox Game Pass Ultimate, you lose access to all three of these subscriptions. That is why your son is unable
    to use Xbox Live Gold features.

    Generally, users will upgrade their Xbox Live Gold subscription to Xbox Game Pass Ultimate. This will convert your Xbox Live Gold time to Xbox Game Pass Ultimate time. If you cancel Xbox Game Pass Ultimate after upgrading, you must

    purchase an Xbox Live Gold subscription
    in order to continue using online features for your console. We hope this information helps
    dannyheaton!
  5. XBF Erick C Win User

    Ultimate game pass prompts for subscription when I try to download games.

    Hey there KrisCampbell24,

    Yes that is correct, you will have to be signed into the account that owns the Game Pass Ultimate subscription so that you can take advantage of the game pass games. You are unable to take advantage of a subscription that was purchased on a different account.

    I hope this helps.
  6. XBF Leo G Win User

    Game trouble

    Hello SnowierBelt6627,

    Thank you for posting on the Xbox forums. We understand that your son is unable to play For Honor after upgrading to Xbox Game Pass Ultimate. It is true that For Honor is not on

    Xbox Game Pass
    any longer. Did you purchase the full game on his account in the past? You must purchase game in order to play. If you got the game when it was offered with

    Games With Gold
    , you should be able to play the game. Be sure to let us know the results!
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Unable to purchase Xbox game pass

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