Unable to redeem points in Microsoft rewards app

Discus and support Unable to redeem points in Microsoft rewards app in XBoX Sales and Promo to solve the problem; the quest is to play Operencia the stolen sun and earn two achievements. I met the requirements but when click the tile in the app to redeem the points... Discussion in 'XBoX Sales and Promo' started by A. User, Apr 27, 2019.

  1. A. User
    A. User Guest

    Unable to redeem points in Microsoft rewards app


    the quest is to play Operencia the stolen sun and earn two achievements. I met the requirements but when click the tile in the app to redeem the points the app sends me to the Xbox store.

    :)
     
    A. User, Apr 27, 2019
    #1
  2. aMexicanErb Win User

    Unable to redeem points in Microsoft rewards app

    You would need to reach out to microsoft and have them correct this on the back end. They should be able to help you!
  3. XBF Felixx P Win User

    Unable to redeem points in Microsoft rewards app

  4. FreakRoach Win User

    Xbox gift card

    I think you are talking about adding goal in Microsoft Rewards. Once you have enough Rewards Points you can click on it and redeem. Once you redeem Microsoft Points, you will get an email with the code. You can then use that code to redeem on your Xbox,
    or Xbox app on your phone or PC to get the gift card balance.
  5. XBLRewards8 Win User

    Nonsense, just total nonsense

    Hello xombie08,

    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog.
  6. XBLRewards8 Win User

    An issue with my account still

    Hello Exeric115,

    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog.
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Unable to redeem points in Microsoft rewards app

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