"Unable to redeem rewards points" 5 Microsoft currency card.

Discus and support "Unable to redeem rewards points" 5 Microsoft currency card. in XBoX Rewards to solve the problem; Basically I tried to cash in for a $5 Microsoft Currency card, but it will not let me cash the points in. The points are NOT removed, and it does NOT... Discussion in 'XBoX Rewards' started by Nik0 Belleck, Aug 23, 2018.

  1. Nik0 Belleck
    Nik0 Belleck Guest

    "Unable to redeem rewards points" 5 Microsoft currency card.


    Basically I tried to cash in for a $5 Microsoft Currency card, but it will not let me cash the points in. The points are NOT removed, and it does NOT add the currency.

    :)
     
    Nik0 Belleck, Aug 23, 2018
    #1
  2. Nik0 Belleck
    Nik0 Belleck Guest
    "Unable to redeem rewards points" $5 Microsoft Currency card.

    Basically I tried to cash in for a $5 Microsoft Currency card, but it will not let me cash the points in. The points are NOT removed, and it does NOT add the currency.
     
    Nik0 Belleck, Aug 23, 2018
    #2
  3. XBLRewards3
    XBLRewards3 Guest
    ​I have over 25,000 Credits​ but they haven't​ deposit​ to my account like 2 months now

    Hi MohamedReeda. Since we are unable to deposit to a credit card on file, per our FAQ:

    How do I make sure my Microsoft account is properly set up to receive Xbox Live Rewards deposits?

    In order to receive deposits in the form of your country's local currency, your Microsoft account must be transitioned to currency. As long as you have a billing address on file in your account, you simply need to redeem an Xbox gift card, a Microsoft Points
    card, or a Microsoft Points code with your Microsoft account to begin your account transition.
     
    XBLRewards3, Aug 23, 2018
    #3
  4. Smwutches
    Smwutches Guest

    "Unable to redeem rewards points" 5 Microsoft currency card.

    For help with the Microsoft Rewards program, you'll need to contact their customer support.
     
    Smwutches, Aug 23, 2018
    #4
  5. WILDman260
    WILDman260 Guest
    Same problem here... can't redeem on PC or XB1.
     
    WILDman260, Nov 3, 2018
    #5
  6. Smwutches Win User

    "Unable to redeem rewards points" 5 Microsoft currency card.

    For help with the Microsoft Rewards program, you'll need to contact their customer support.
  7. WILDman260 Win User

    "Unable to redeem rewards points" 5 Microsoft currency card.

    Same problem here... can't redeem on PC or XB1.
  8. XBF Diego M Win User

    Buoni sconti [Mod Translation-Good discounts]

    Hi Revy8,

    Thank you for posting on the Xbox forums. I'd be happy to answer that!

    I'm assuming you are referring to Microsoft Rewards points. For Microsoft Rewards, 1,000 points equals 1$ in value (euros in your case), so yes if you have 60,000 points, then that values to 60 euros if you want to redeem those points for Microsoft Gift
    Card currency. There is no option for 60$ (euros) on the redemption page for Microsoft Gift Card currency, so you would have to split it up redeeming a 10$ (euros) gift card and then redeem a 50$ gift card with the remaining points for a total of 60. More
    information can be found here: https://support.microsoft.com/help/20541/microsoft-account-redeeming-rewards-points

    I hope this helps!
  9. Mistress Sara Win User

    I want to convert my Microsoft Rewards points to Xbox points.

    There are,

    You can go to https://account.microsoft.com/rewards/redeem/ and select any of the items there. There are entries in various sweepstakes, gift cards (I'm seeing Starbucks, Gamestop, Xbox Live, Xbox currency cards).

    This page explains how to redeem the points: https://support.microsoft.com/help/20541/microsoft-account-redeeming-rewards-points
  10. Smwutches Win User

    Gamertag changed and years of work

    With Microsoft Rewards points, once you earn enough points you can redeem an Xbox gift card to add funds to your account and then use those funds to purchase a gamertag change. The support person you spoke to was misinformed on how many points it takes.
    Prior to the currency system Microsoft used points as currency and at that time it cost 800 Microsoft points to change a tag. Microsoft points are not the same as Microsoft Rewards points though so you would need enough points to redeem a $10 gift card as
    well as a little extra to cover tax.
Thema:

"Unable to redeem rewards points" 5 Microsoft currency card.

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