Unable to redeem Xbox LIVE - 12 Month Subscription

Discus and support Unable to redeem Xbox LIVE - 12 Month Subscription in XBoX Games and Apps to solve the problem; I bought a 12 month Xbox LIVE subscription from Best Buy and every time I try to redeem the code that was given, I see the following error message,... Discussion in 'XBoX Games and Apps' started by HAkKilla, Dec 24, 2014.

  1. HAkKilla
    HAkKilla Guest

    Unable to redeem Xbox LIVE - 12 Month Subscription


    I bought a 12 month Xbox LIVE subscription from Best Buy and every time I try to redeem the code that was given, I see the following error message,

    Something went wrong
    Give it another try. If this happens again, let us know by entering the code below at xbox.com/errorhelp so we can investigate.

    Xbos-0x8018101E
    050f0e36-93a1-477a-b192-c33612f1d7e6
    2014/12/24 - 18:34:43 UTC
    I have tried it on both my Xbox One as well as online and I keep getting the same error message.
    Any help would be appreciated.
    Thanks.

    :)
     
    HAkKilla, Dec 24, 2014
    #1
  2. Xbox.com web site error code: Xbos-0x80169CF9 97744f55-ab80-4f9f-abfe-09eb5369d8c0

    Trying to redeem 12 month xbox live membership with a bonus month unable to redeem.
     
    CHarL1ExBr0wN, Dec 24, 2014
    #2
  3. Xbox Live code extend

    Hi. I currently have xbox 3-month subscription and I just bought 12-month xbox live code. If I redeem my 12-month code right now, would it add up and make it 15-month subscription or do I have to cancel my 3-month subscription first and then redeem my 12-month
    live code?
     
    ExtantGosling50, Dec 24, 2014
    #3
  4. ChrisHensley
    ChrisHensley Guest

    Unable to redeem Xbox LIVE - 12 Month Subscription

    You will need to close this post and suit a ticket through billing. They should take care of you.

    Please remember to like this response and close it as answered it helps us devs. Good luck friend.
     
    ChrisHensley, Dec 24, 2014
    #4
  5. CJits 57 Win User

    Unable to redeem 12month membership

    Same problem here. My xbox live gold subscription ended yesterday and can't redeem my 12 month subscription code.
  6. ChrisHensley Win User

    Unable to redeem Xbox LIVE - 12 Month Subscription

    You will need to close this post and suit a ticket through billing. They should take care of you.

    Please remember to like this response and close it as answered it helps us devs. Good luck friend.
  7. MikeDennison Win User

    X-Box lice code redeeming issue

    Hi I have just tried to redeem a 12 month xbox live code. The code was accepted and stated that it was a 12 month subscription but nothing shows up on my xbox live account? Any ideas?
    X-Box Live not Lice :-(
  8. Hedrick III Pulpul Win User

    Xbox charged my card for a 12 month gold membership. I didn't have enough to buy it, but when i try to enter a code i bought from amazon, it wont work.

    If you have a renewing 12 months subscription and wish to redeem 12 months PPC, they can just cancel the current 12 months and waive off the renewal charge for you to redeem the code. Please contact Xbox Customer Support to process it for you.
  9. denis97g Win User

    Xbox Live Gold Annual Subscription

    yes, you still have the 12 months since it's a prepaid card. Plus, you can also redeem it now since xbox live gold subscriptions can be stacked up to 36 months.
Thema:

Unable to redeem Xbox LIVE - 12 Month Subscription

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