Unable to register Elite 2 controller- want to buy extended warranty - want to talk to an...

Discus and support Unable to register Elite 2 controller- want to buy extended warranty - want to talk to an... in XBoX on Consoles to solve the problem; So I recently bought an Elite series 2 controller a little over 3 weeks ago now..and there is already significant drift in the right stick. I am... Discussion in 'XBoX on Consoles' started by Freakquency000, May 13, 2020.

  1. Unable to register Elite 2 controller- want to buy extended warranty - want to talk to an...


    So I recently bought an Elite series 2 controller a little over 3 weeks ago now..and there is already significant drift in the right stick. I am looking to send it back for a replacement, and also want to purchase the extended warranty, as well as register
    the item online to keep track of the warranty. However, whenever I try to do that, it says it's been accepted but never actually updates my devices.

    I want to talk to an actual agent if possible, to ensure that everything is set and my replacement can go through smoothly.

    :)
     
    Freakquency000, May 13, 2020
    #1
  2. Freakquency000 Win User

    Unable to register Elite 2 controller- want to buy extended warranty - want to talk to an actual agent, not a computer.

    Unfortunately, the person I talked too was less than helpful. The controller will not register to my devices page. it says it does, but never actually updates to show that it has.
  3. AridLizard Win User

    Unable to register Elite 2 controller- want to buy extended warranty - want to talk to an actual agent, not a computer.

    go to https://beta.support.xbox.com/contact-us

    click Contact Us

    select Subscriptions and Billing as the category

    select I Don't Recognise a Charge

    click Next

    click Skip

    scroll to the bottom of the options and select either Chat Online or Request a Call

    hope this helps
  4. Lt Farty Pants Win User

    Xbox Series X extended warranty

    Yes you can. I preordered my Series X from Best Buy. I received it Nov 11th.

    Just this morning I added the Microsoft Extended warranty for $49 plus tax.

    You have 45 days from purchase date to add it.

    It's a great deal in that it extends the warranty out 3 years (not 3 years past initial warranty, just 3 years from registered date) and covers up to 2 controller replacements (only 1 replacement if controller is the Elite) and 1 console replacement.

    Best Buy wanted $69 and only extended 2 years and included only 1 controller replacement and 1 console replacement.
  5. andrewGiorlando Win User

    Xbox elite series 2 controller

    They recently extended the warranty for elite 2 to one year. https://support.xbox.com/en-US/help/hardware-network/controller/elite-controller-series-2-warranty . maybe this will help
  6. Spike1968 Win User

    Microsoft Store(buying an elite controller)

    I would suggest buying your controller from Best Buy. Their extended warranty is great, I’ve had to replace two elite controllers using the warranty I purchased there.
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Unable to register Elite 2 controller- want to buy extended warranty - want to talk to an...

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