Unable to register Elite 2 controller- want to buy extended warranty - want to talk to an...

Unfortunately, the person I talked too was less than helpful. The controller will not register to my devices page. it says it does, but never actually updates to show that it has.

go to https://beta.support.xbox.com/contact-us

click Contact Us

select Subscriptions and Billing as the category

select I Don't Recognise a Charge

click Next

click Skip

scroll to the bottom of the options and select either Chat Online or Request a Call

hope this helps

Yes you can. I preordered my Series X from Best Buy. I received it Nov 11th.

Just this morning I added the Microsoft Extended warranty for $49 plus tax.

You have 45 days from purchase date to add it.

It's a great deal in that it extends the warranty out 3 years (not 3 years past initial warranty, just 3 years from registered date) and covers up to 2 controller replacements (only 1 replacement if controller is the Elite) and 1 console replacement.

Best Buy wanted $69 and only extended 2 years and included only 1 controller replacement and 1 console replacement.

They recently extended the warranty for elite 2 to one year. https://support.xbox.com/en-US/help/hardware-network/controller/elite-controller-series-2-warranty . maybe this will help

I would suggest buying your controller from Best Buy. Their extended warranty is great, I’ve had to replace two elite controllers using the warranty I purchased there.