Unable to register my device to get a repair ticket

Discus and support Unable to register my device to get a repair ticket in XBoX on Consoles to solve the problem; Getting the following error message: Sorry, we are unable to process your request at this time. An error occurred. Please try again.... Discussion in 'XBoX on Consoles' started by w1 ramrod 1w, Mar 29, 2015.

  1. w1 ramrod 1w
    w1 ramrod 1w Guest

    Unable to register my device to get a repair ticket


    Getting the following error message:

    Sorry, we are unable to process your request at this time.

    • An error occurred. Please try again.

    :)
     
    w1 ramrod 1w, Mar 29, 2015
    #1
  2. Unable to register my device to get a repair ticket

    An error occurred. Please try again.

    • Unable to register a device. Ineligible for registration.
    I have e74. This will be the fourth trip for repairs for this console, so I don't see what the issue can be. I suppose the first three times were sent through the store I bought it from (Futureshop) and it was for RROD. So, is it possible my device is registered
    to their customer service department? I have no bans, or anything and I was on the machine earlier today before it went t1ts up.
     
    GodsofVengeance, Mar 29, 2015
    #2
  3. RonnyCruMo
    RonnyCruMo Guest
    Unable to register my device to get a repair ticket

    I am also having the same issue
     
    RonnyCruMo, Mar 29, 2015
    #3
  4. onyxishere
    onyxishere Guest

    Unable to register my device to get a repair ticket

    Sorry to hear it. If you are having trouble registering the console or device then you should contact phone support and they can assist you with the registration. If you live in North America then dial 1-800-469-9269
     
    onyxishere, Mar 29, 2015
    #4
  5. fightingillini87 Win User

    Unable to register my device to get a repair ticket

    Did you ever find out what was happening with this? Mine is doing the same thing and Xbox support hasn't been much help.
  6. onyxishere Win User

    Unable to register my device to get a repair ticket

    Sorry to hear it. If you are having trouble registering the console or device then you should contact phone support and they can assist you with the registration. If you live in North America then dial 1-800-469-9269
  7. RonnyCruMo Win User

    Unable to register my device to get a repair ticket

    I am also having the same issue
  8. Mister Quimby Win User

    Unable to register my device to get a repair ticket

    Hey there RonnyCruMo!

    So that we can do our best to provide support, please create your own thread. Be sure to include the details of the issue as well as any troubleshooting steps you have tried. Thanks!
  9. Brock Heidemann Win User

    Xbox One - Controllers Disconnecting Intermittently

    Ok, this is very frustrating!

    -

    I went to https://myservice.xbox.com, clicked on "Problem with a Device", selected my XBOX ONE, select "Other" then "Open support ticket" which brings me to "Register a device" screen.

    -

    WTF? I can't get past this screen. Why is it asking me to register a device when I already selected the device I want to open a ticket on? Worse yet is there is no way for me to get past this screen. I put in my console serial and it complains that I already
    have it registered, DUH!
Thema:

Unable to register my device to get a repair ticket

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