Unable to remove mute and headset not working. Was working fine a few days ago. Help please

Discus and support Unable to remove mute and headset not working. Was working fine a few days ago. Help please in XBoX Accessibility to solve the problem; Unable to get rid of mute. And headset just stopped working on xbox. Does work on laptop. Tried online help. Any real way to get this work?... Discussion in 'XBoX Accessibility' started by KeithJacoby, Sep 18, 2019.

  1. KeithJacoby
    KeithJacoby Guest

    Unable to remove mute and headset not working. Was working fine a few days ago. Help please


    Unable to get rid of mute. And headset just stopped working on xbox. Does work on laptop. Tried online help. Any real way to get this work?

    :)
     
    KeithJacoby, Sep 18, 2019
    #1
  2. SA1NT 0F LI3S Win User

    Unable to remove mute and headset not working. Was working fine a few days ago. Help please

    Is the mic muted in the Chat Mixer settings?
  3. M3tal Daz3 Win User

    Unable to remove mute and headset not working. Was working fine a few days ago. Help please

    If it doesn't work in both devices it means there is something with the headset itself. See if there is any mute button and if that doesn't work change the headset.
  4. draon518 jr Win User

    Unable to remove mute and headset not working. Was working fine a few days ago. Help please

    I have never run into that problem but their is two ways to mute in party and on headset but they both mute and if its not reading a headset and it works in another controller then it's the controller if not it's the headset
  5. Exoria Win User

    Unable to remove mute and headset not working. Was working fine a few days ago. Help please

    Are you using one of those headset adapters? If so, that could be faulty. Have you tried the headset on any other controllers? Could be that the controller needs an update or the controller port is bad. There aren't enough details to give you a solid answer.
    You said it works on the laptop, so it shouldn't be a bad headset.
  6. xNikolex Win User

    Unable to remove mute and headset not working. Was working fine a few days ago. Help please

    Try with a different headset if it still doesnt work itll be the jack port in the controller. Also try the headset with a phone see if the mic works if it doesnt then its the headset.

    Same thing haooened to me last week and its my controller 😭
Thema:

Unable to remove mute and headset not working. Was working fine a few days ago. Help please

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