Unable to renew membership

Discus and support Unable to renew membership in XBoX Games and Apps to solve the problem; Ive lost my five year tenure badge due to not being able to renew membership through a pre paid code everytime i entered the code it said you already... Discussion in 'XBoX Games and Apps' started by GREENY 2008, Feb 21, 2014.

  1. GREENY 2008
    GREENY 2008 Guest

    Unable to renew membership


    Ive lost my five year tenure badge due to not being able to renew membership through a pre paid code everytime i entered the code it said you already have a membership and would not let me redeem code ! Resulting in me losing my five year tenure on my
    profile page

    :)
     
    GREENY 2008, Feb 21, 2014
    #1
  2. Raiden Tal
    Raiden Tal Guest
    Xbox.com web site error code: Xbos-0x80169CF9 f2f14ed2-1d36-4c72-91ab-20f7ccd523ae 2014/12/17 - 01:23:47 UTC

    Unable to renew XBOX Live Gold membership by credit card or by pre-paid microsoft card. What do we do if membership runs out and still can't renew online?
     
    Raiden Tal, Feb 21, 2014
    #2
  3. BONKERS 2FI
    BONKERS 2FI Guest
    Xbox One error code: 50294a7832fc43e69d9c5499e13cf489

    Im trying to renew my gold membership with a pre paid code.but im unable to.
     
    BONKERS 2FI, Feb 21, 2014
    #3
  4. ardl
    ardl Guest

    Unable to renew membership

    Have you tried redeeming the code online instead? When you're logged in head over to

    account.xbox.com/.../RedeemCode
    and give it a go.

    If the same thing happens then it's worth having a chat with Microsoft support so they can look into why the code hasn't worked. You can chat with them on
    support.xbox.com/.../contact-us and selecting the 'My Account' then 'Manage Membership' options.
     
  5. ardl Win User

    Unable to renew membership

    Have you tried redeeming the code online instead? When you're logged in head over to

    account.xbox.com/.../RedeemCode
    and give it a go.

    If the same thing happens then it's worth having a chat with Microsoft support so they can look into why the code hasn't worked. You can chat with them on
    support.xbox.com/.../contact-us and selecting the 'My Account' then 'Manage Membership' options.
  6. SpyN3T Win User

    Cant purchase anything with my MS account balance.......

    im still unable to spend money i ran out of gold membership and Im not spending money out of my creditcard to renew it when I have 65$ + on my xbox live acc.
  7. PR1NCE DARKNESS Win User

    Xbox 1 month needed

    Important At the end of the first (free) month, membership automatically renews to a paid membership that renews monthly by default. The membership will renew to the payment method that was added to your account. If you don’t want the membership to
    renew, you must turn off automatic renewal. You can read more on the Free Xbox LIVE Gold Trial - Xbox Support

    Page here.
  8. Smwutches Win User

    Unable to Buy/Renew Gold membership

    That code usually means you have some sort of billing violation. Go to
    https://billing.microsoft.com
    and make sure all of your information is correct and up to date. If you can't fix it there, you'll need to call support and talk to billing.
  9. HassanB Win User

    Changing auto renewal of Music membership

    Hi,

    If you're unable to cancel the automatic renewal on your music pass then please visit this page
    here.

    Click "My account", under "Xbox Music Pass Membership" click "Cancel your Xbox Music Pass Membership". Follow the instructions on that page below.
Thema:

Unable to renew membership

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