Unable to Retrieve XBox Home Status

Discus and support Unable to Retrieve XBox Home Status in XboX Insiders to solve the problem; In the Preview Alpha Branch (Build 1910.190822-1915), I did a full reset with Reset Console and remove everything so I had a fresh setup. Under My... Discussion in 'XboX Insiders' started by /u/TXMadCat, Aug 27, 2019.

  1. /u/TXMadCat
    /u/TXMadCat Guest

    Unable to Retrieve XBox Home Status


    In the Preview Alpha Branch (Build 1910.190822-1915), I did a full reset with Reset Console and remove everything so I had a fresh setup.

    Under My Home XBox, it says “Your home XBox Settings can’t be changed until we connect to the service” Clicking “Refresh home XBox Status” does nothing and I have never changed my Home XBox before. Also this is causing none of my cloud saves to pull for my titles. I have reported the issue through the Report a Problem feature

    submitted by /u/TXMadCat
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    /u/TXMadCat, Aug 27, 2019
    #1
  2. Aeyoun Win User

    PlayFit asks me to check non-existent section on Status page (and it works if I wait 1 minute too!)

    The page (xbox.com/status) does exist. The section on that page called “[status icon] PlayFit calorie retrieval” does not. I am not getting this error when opening the app today, so I was unable to catch the exact error message.
  3. SavageSalad Win User

    Can't buy 1 month of gold with my credit card

    "Can't retrieve information from xbox live. Please try again later. Status code: 80190864"
  4. Skylon Row Win User

    Can't buy £1 Xbox Live

    "Can't retrieve information from Xbox Live please try again later"

    Status Code: 80190864
  5. Powotae Win User

    HELP

    Hello T STORM 1538,

    Sorry to inform you, but you are unable to retrieve deleted xbox live messages.
  6. HassanB Win User

    hi

    Hello, please write the status code that your getting. This "Can't retrieve information from XBOX LIVE" is a generic error. We will need the actual status code that starts with an 8.
Thema:

Unable to Retrieve XBox Home Status

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