unable to set up Recon 50x headset to Xbox one

Discus and support unable to set up Recon 50x headset to Xbox one in XBoX Accessibility to solve the problem; Please please can someone help. We are unable to set up our new headset, the Recon 50x. The menu on our screen is not as in instructions. Under... Discussion in 'XBoX Accessibility' started by Coopsash, Apr 12, 2019.

  1. Coopsash
    Coopsash Guest

    unable to set up Recon 50x headset to Xbox one


    Please please can someone help. We are unable to set up our new headset, the Recon 50x. The menu on our screen is not as in instructions. Under settings should be option for Audio but ours does not have this. Virtual agents can not compute with questions
    and every time we get a troubleshooting guide we are unable to follow!

    :)
     
    Coopsash, Apr 12, 2019
    #1
  2. Geth Win User

    unable to set up Recon 50x headset to Xbox one

    Is this a turtle beach headset?
  3. DrifterX22 Win User

    unable to set up Recon 50x headset to Xbox one

    Select Settings >> Display and Sound >> Audio Output.

    1. Set Headset Format to Windows Sonic for Headphones
  4. Coopsash Win User

    unable to set up Recon 50x headset to Xbox one

    Yes it is - bought from sainsburys
  5. DerVaddi Win User

    unable to set up Recon 50x headset to Xbox one

  6. XBF Erick C Win User

    unable to set up Recon 50x headset to Xbox one

    Hey there Coopsash!

    Thanks for reaching out to us on forums for this issue. You should see the Audio settings within the Guide Menu, If you are not seeing the Audio option under system then I would advise you try and

    Physically Power Cycle your Xbox One
    , Once you have done this give it another try.

    Beyond this, you may wish to have a look at our support article entitled Connecting
    a compatible headset to Xbox One
    as it does have some great information about ensuring that your specific headset is compatible with the Xbox One.

    I hope that this helps out and please let us know the results!
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unable to set up Recon 50x headset to Xbox one

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