unable to sign in on the website to link account to bungie.net from family child account...

Discus and support unable to sign in on the website to link account to bungie.net from family child account... in XBoX Accessibility to solve the problem; i have been having a issue with the family system on my xbox even tho i have not got one set up it says that someone has changed my account to child... Discussion in 'XBoX Accessibility' started by xXspentHYDRAXx, Dec 23, 2018.

  1. unable to sign in on the website to link account to bungie.net from family child account...


    i have been having a issue with the family system on my xbox even tho i have not got one set up it says that someone has changed my account to child whenever i try to link my account to bungie now i cannot use the companion to find teams and support

    :)
     
    xXspentHYDRAXx, Dec 23, 2018
    #1
  2. xXspentHYDRAXx Win User

    unable to sign in on the website to link account to bungie.net from family child account problem please help?

    i have got it working now thank you for the help
  3. XBF Brad A Win User

    unable to sign in on the website to link account to bungie.net from family child account problem please help?

    Hello Hydra,

    You will need to try and recover the parent account. You can use the
    Account recovery
    wizard to do this. Once you recover the account you can change the settings on the child account.

    Thanks,

    Brad
  4. xXspentHYDRAXx Win User

    unable to sign in on the website to link account to bungie.net from family child account problem please help?

    we had a parental account tho for some reason we have no idea why we lost the control to it and we are unable to get into the account it used to be deceivedbilly2 but it no longer shows that its the parental account so we cant change it and just a few
    days ago this problem was not happening it was all working perfectly just one day when i tried to log into the website itd say that my settings had changed
  5. xXspentHYDRAXx Win User

    unable to sign in on the website to link account to bungie.net from family child account problem please help?

    i have tried to do so and it hasnt worked instead it brought up the support on how to change the account from child to adult and when i tried to sign in it just refreshed the page
  6. XBF Paul M Win User

    unable to sign in on the website to link account to bungie.net from family child account problem please help?

    Hiya!

    Thanks for responding back so quickly. Do you still have access to the Email or the recovery options? If so I recommend trying to recover the account by logging into it at our
    website by signing in. You can then access the family settings and add or remove a member, Please let us know if you encounter any issues in this process.

    Happy Gaming!

    Paul Xbox Forums Team!
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unable to sign in on the website to link account to bungie.net from family child account...

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