Unable to sign in to Microsoft Casual Games

Discus and support Unable to sign in to Microsoft Casual Games in XBoX Games and Apps to solve the problem; For the past week, I was unable to log on any Microsoft Casual Games except Solitaire Collection. It always tells me to go to xbox.com to log in but it... Discussion in 'XBoX Games and Apps' started by ddm135, Dec 13, 2018.

  1. ddm135
    ddm135 Guest

    Unable to sign in to Microsoft Casual Games


    For the past week, I was unable to log on any Microsoft Casual Games except Solitaire Collection. It always tells me to go to xbox.com to log in but it doesn't work.

    :)
     
    ddm135, Dec 13, 2018
    #1
  2. ddm135 Win User

    Unable to sign in to Microsoft Casual Games

    Thanks for the reply.

    I went ahead and tried the recommendations. Unfortunately, none of them worked. In the forum, I saw quite a few people with the same problem as mine, so I suspect it's a server issue.
  3. XBF Amber M Win User

    Unable to sign in to Microsoft Casual Games

    Hi DDM,

    Thanks for replying and keeping us updated. Sorry to hear that you are still unable to log into your Microsoft Casual Games. Since you're able to successfully sign into your account but not to the casual games, you may wish to try to Fix
    problems with apps from Microsoft Store
    to see if it fixes any issues with the games. You may also want to try what XBF Javier suggested and update your password to your account then attempt to log in again. We also recommend reaching out to the Microsoft
    Casual Game Community forum
    to see if there are any applicable solutions there, or post to see if a member of the community may have one.

    I hope that this helps out!
  4. XBF George L Win User

    Unable to sign in to Microsoft Casual Games

    Hello !

    Thanks for bringing this situation to our attention here on the forums. I understand you're having trouble signing into certain Microsoft Casual Games? Are you able to sign in at
    The Microsoft Account Site? You may want to consider changing your password

    How to change your Microsoft account password
    to make sure your account is securely under your control.

    Hope this helps.
  5. XBF Javier R Win User

    Unable to sign in to Microsoft Casual Games

    Hello DDM,

    We understand that you're attempting to sign into the Microsoft Casual Games but have been unable to.

    May we ask what errors are appearing if any?

    We would need this information to be able to further assist with the situation, so we'll be awaiting your response!

    Best wishes.
  6. ddm135 Win User

    Unable to sign in to Microsoft Casual Games

    Hi. Thanks for helping.

    I am able to sign in at Microsoft Account Site. I also tried to sign in to the games with another account but no luck.
Thema:

Unable to sign in to Microsoft Casual Games

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