Unable to subscribe to xbox game pass ultimate

Discus and support Unable to subscribe to xbox game pass ultimate in XBoX Sales and Promo to solve the problem; Hello guys, i'm willing to subscribe to the xbox game pass ultimate as i play a lot in xbox and pc windows 10. I still have 36 months of subscription... Discussion in 'XBoX Sales and Promo' started by Jessy Delhaye, Jun 13, 2019.

  1. Unable to subscribe to xbox game pass ultimate


    Hello guys, i'm willing to subscribe to the xbox game pass ultimate as i play a lot in xbox and pc windows 10.

    I still have 36 months of subscription to xbox live gold, and i heard that they will convert into 36 months of xbox game pass ultimate.

    But when i want to buy 1 month of xbox game pass ultimate for 1$, it said

    "You have reached the limit of the possibilities of extension of a subscription. Depending on the product, it can be 2 to 5 years."

    Do any of you get the same error ? What can i do to fix it ?

    Thanks !

    :)
     
    Jessy Delhaye, Jun 13, 2019
    #1
  2. Ricardo Cintra Win User

    Xbox live gold

    When you Subscribe the Game Pass Ultimate, you hava Game Pass Xbox and PC + Live Gold in one Subscribe
  3. Njal the Blue Win User

    Refound game pass

    Did you subscribe to Game Pass Ultimate? If you did, cancellation and a refund will negate your Xbox Live Gold that was transferred to Ultimate.
  4. XBF Erick C Win User

    Unable to subscribe to xbox game pass ultimate

    Hey there Jessy,

    Sorry to hear you are running into this problem when attempting to upgrade to the new Xbox Game Pass Ultimate subscription. I would advise that you reach out to
    Xbox Customer Support directly by requesting a callback or chatting with an agent so that they can take a look at your account and provide more information.

    I hope this helps.
  5. Fl0ydPinkert0n Win User

    Gears 5 beta

    So you can play the beta if you have game pass?
    Yes.

    Also, Game Pass Ultimate subscribers will have access to the Ultimate Edition of Gears 5.

    "Gears 5 will be available to subscribers of Xbox Game Pass (includes console games and PC games) when the game launches on September 10, 2019. If you have an Xbox Game Pass Ultimate subscription, you’ll be able to install the Gears 5 Ultimate Edition during
    the early access period starting on September 6, 2019."

    https://support.xbox.com/en-CA/games/game-titles/gears-5-with-xbox-game-pass
  6. denis97g Win User

    Game pass

    Hi! it should be 2€ for 2 months. About the expiration date, did you subscribe to game pass or game pass ultimate? Because if you subscribed to Ultimate and have a gold sub, it will merge the two, thus making it expire
    in 2020.
Thema:

Unable to subscribe to xbox game pass ultimate

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