Unable to use EA Desktop for EA Play sub with Ultimate

Discus and support Unable to use EA Desktop for EA Play sub with Ultimate in XBoX on Windows to solve the problem; I currently have Game Pass Ultimate but through my connected account, EA Desktop app says my EA Play sub has ended, not sure what exactly the issue is... Discussion in 'XBoX on Windows' started by MaRThewuerra3, Jul 31, 2021.

  1. Unable to use EA Desktop for EA Play sub with Ultimate


    I currently have Game Pass Ultimate but through my connected account, EA Desktop app says my EA Play sub has ended, not sure what exactly the issue is or how to resolve but any assistance is very much appreciated, please help! THANKS!

    :)
     
    MaRThewuerra3, Jul 31, 2021
    #1
  2. Francia J. Win User

    Unable to use EA Desktop for EA Play sub with Ultimate

    Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

    If your Xbox profile is connected to your EA account please try to clear the cache of your EA Desktop App and then restart your PC before checking again if your subscription is now active.

    To clear the cache please follow the steps below:

    Help > App Recovery > Clear Cache.

    [​IMG]
  3. X Farscape X Win User

    I did not recieve EA Play

    if you use pc only then you don't need ultimate you just need gamepass pc, you need to make sure you xbox account in linked with EA and then download the EA Play desktop beta app.
  4. grooner Win User

    EA account wont link to Xbox account

    If you had a previous account linking and it doesnt say "EA play with game pass" under settings-> my account -> my membership in EA Desktop app then I suggest

    - Clicking Manage from the settings in EA Desktop app to go to the EA customer portal website and under Connections disconnect the xbox account

    - Then log out of EA Desktop and exit both apps

    - Then install a EA game from xbox app

    It will log you into EA Desktop and link accounts giving "EA play with game pass" membership and start downloading from EA Desktop app

    Note it says you can only ever link one xbox account to your EA account
  5. Tezzarrific Win User

    The absolute [mod removed] that is microsoft and there update system. XBOX APP PC NEEDS TO BE REDONE

    the xbox app is just a frontend, everything is handles via the windows store. ea games are only handled via the ea desktop app, if that is not running then ea ames will not update as all the xbox app does is tell ea you have a sub thats it.

    the xbox app is trash but as always microsoft puts layer upon layer and it never works.
  6. PeacefulJarl379 Win User

    FIFA 14 ultimate team

    Hey,Hey,Hey! Ultimate Team runs on a sub-server of EA which has LOTS of problems. Contact EA they will fix the problem and maybe they give you free packs.
Thema:

Unable to use EA Desktop for EA Play sub with Ultimate

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