Unable to use my Game Pass Ultimate to download games on PC

Discus and support Unable to use my Game Pass Ultimate to download games on PC in XBoX on Windows to solve the problem; So, it seems that the Xbox (Beta) app is showing 2 accounts when I go into the settings...my "Gaming account" and my "Store account". I am unable to... Discussion in 'XBoX on Windows' started by msuanderson, Jul 11, 2019.

  1. msuanderson
    msuanderson Guest

    Unable to use my Game Pass Ultimate to download games on PC


    So, it seems that the Xbox (Beta) app is showing 2 accounts when I go into the settings...my "Gaming account" and my "Store account". I am unable to figure out how to change the Store account to match my Gaming account which is the account that I have the
    game pass on. When I try to download a game by clicking "Play with Game Pass"...it has me enter the password for my "Store account" which is just an Outlook account tied to my PC login and then pay the $1 for a trial. How can I get the Xbox (Beta) app to realize
    that my gaming account is the account with game pass ultimate? This is frustrating!

    Thanks in advance for any help!

    :)
     
    msuanderson, Jul 11, 2019
    #1
  2. M3tal Daz3 Win User

    Unable to use my Game Pass Ultimate to download games on PC

  3. Dabigred425 Win User

    Do I have to download a game I already have?

    They are playing on PC as well and with Game Pass Ultimate. I have Game Pass Ultimate and the game downloaded but cannot play with them because I did not download through the Microsoft Store?
  4. Duster589 Win User

    Xbox Game Pass Ultimate

    She can play any of the Game Pass for PC games on the PC. It does not matter what games she downloads to the Xbox One. As long as she has Game Pass Ultimate she only needs to log into the Xbox App on Windows 10 to download and play the games. As long
    as the PC being used has the hardware capable of playing the games.
  5. Zero420override Win User

    Game Pass Ultimate and Steam

    Game Pass Ultimate does have beta right now on PC. As I understand it you need to use the Xbox App for Windows to download games.
  6. XBF Erick C Win User

    Ultimate Game Pass Sharing

    Hey there Smart Sp0nge,

    Thank you for reaching out to us on the forums, just want to make sure I have this correct. Are you trying to game share with somebody else's Xbox Game Pass Ultimate subscription so that you can play games under your account on the PC, or do yourself own
    the Xbox Game Pass Ultimate subscription and want to play the available PC games and are unable to?

    Please let us know so that we may assist you further.
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Unable to use my Game Pass Ultimate to download games on PC

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