Unauthorized purchase

Discus and support Unauthorized purchase in XBoX Sales and Promo to solve the problem; Has anyone else had this issue. V-bucks were purchased incorrectly and I'm trying to get a refund. Who do I talk to? 0452dd30-28ef-4e63-9c45-bc2407f7d16a Discussion in 'XBoX Sales and Promo' started by LouieRedwood, May 2, 2021.

  1. LouieRedwood
    LouieRedwood Guest

    Unauthorized purchase


    Has anyone else had this issue. V-bucks were purchased incorrectly and I'm trying to get a refund. Who do I talk to?

    :)
     
    LouieRedwood, May 2, 2021
    #1
  2. UnbearableKing Win User

    Unauthorized Purchase

    Today, July 8, 2017, there was an unauthorized purchase of a video game, $12.00, on my account. I just want the game refunded. I am in the process of resetting my password in case of possible breach to my security. Any advice will help.
  3. onyxishere Win User

    Unauthorized Purchases

    my 3yr old made purchases on my card that i clearly didnt authorize i want my money back
    Sorry to hear it. For future reference it would be better for you to create a new thread instead of bumping older ones. In the meantime there are two ways to request a refund on the purchases.

    1. log in to https://account.microsoft.com and process the refund there

    2. Call phone support to request a refund. You can get the number for your region via this link http://support.xbox.com/contact-us?isChatCallAvailable=false
  4. Photonimus Win User

    Unauthorized purchase.

    Sadly, most purchases are final, and each account holder is responsible for making sure unauthorised access doesn't happen. As Hellspawn pointed out, phone support is your best bet.
  5. Smwutches Win User

    Unauthorized Purchase

    You would need to contact phone support. However, everything in the marketplace does state that there are no refunds so there is no guarantee that they will give one. 1-800-4my-xbox if you're in the US/Canada or
    support.xbox.com/contact-us
  6. SONIC SCREAM 07 Win User

    Unauthorized Purchases

    Phone Xbox Support as soon as possible.
Thema:

Unauthorized purchase

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