Unauthorized Transaction

Discus and support Unauthorized Transaction in XBoX Sales and Promo to solve the problem; I did not place order [Mod Removed - Personal Information] for $75 credit to MS store - I have no clue what this is for - please refund or let me know... Discussion in 'XBoX Sales and Promo' started by cisconetman007, Sep 18, 2019.

  1. Unauthorized Transaction


    I did not place order [Mod Removed - Personal Information] for $75 credit to MS store - I have no clue what this is for - please refund or let me know how to go about getting a refund.

    DB

    :)
     
    cisconetman007, Sep 18, 2019
    #1
  2. THANOS OPRESSOR Win User

    Unauthorized Transaction

  3. xTye Win User

    Unauthorized Transaction

    It sounds like you were billed and renewed before redeeming the code. Contact Xbox Support. They should work with you and get you all fixed up.
  4. onyxishere Win User

    Unauthorized Transaction

    Sorry to hear it. A payment method cannot be removed while you are in Gold status. However, seeing as how your issue is a billing issue you would need to contact phone support and deal with them on this. 1-800-469-9269 or click the link to arrange a call
    back.

    support.xbox.com/contact-us
  5. Smwutches Win User

    Unauthorized transactions

    You will have to call support for help with this issue.
  6. Exodus Scalpel Win User

    Unauthorized Transaction

    I would on top of the information already mention change your password and activate 2FA
Thema:

Unauthorized Transaction

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