Unfortunately it was not possible to download - Xbox 360

Discus and support Unfortunately it was not possible to download - Xbox 360 in XBoX Sales and Promo to solve the problem; I bought a game (BioShock) this week 05/03/19 at deals with gold. But when the download arrives at 80% the download stops and the file gets damaged, I... Discussion in 'XBoX Sales and Promo' started by undrogui10, Mar 11, 2019.

  1. undrogui10
    undrogui10 Guest

    Unfortunately it was not possible to download - Xbox 360


    I bought a game (BioShock) this week 05/03/19 at deals with gold. But when the download arrives at 80% the download stops and the file gets damaged, I have already made all the solutions that microsoft
    support delivers, but, I can not even get the refund. Please help me!!!!

    :)
     
    undrogui10, Mar 11, 2019
    #1
  2. undrogui10 Win User

    Unfortunately it was not possible to download - Xbox 360

    Yes, I already tried to download it on another storage device I tested on two pendrive, without success.
  3. XBF Steven R Win User

    Unfortunately it was not possible to download - Xbox 360

    Hey Undrogui!

    So if your console is as up to date as needed, then it would mean that there's either an issue with your storage device, or maybe your network.

    I would see if by any chance you can installing the game to another
    storage device
    or perhaps deleting the corrupted/incomplete downloads, turning off the console, unplugging it, and resetting your router/modem for a couple of minutes. After about 2, reconnect that network hardware, turn on the Xbox and see if it does the
    same thing.

    When you get a chance, give those steps a shot and let us know if that helped with the problem.

    Thanks!
  4. XBF Steven R Win User

    Unfortunately it was not possible to download - Xbox 360

    Hey there undro!

    Sorry to hear that you're dealing with this issue trying to get your game to completely installed.

    If you haven't yet, then I would say that one of the best troubleshooting steps would be to try what we have

    Xbox Live content won’t download on your Xbox 360 console
    . When you get a chance, give the steps outlined there a shot and let us know how that helped out.

    Thanks for reading!
  5. undrogui10 Win User

    Unfortunately it was not possible to download - Xbox 360

    Mas a conta já é brasileira o problema é o jogo que não faz o download.
    Ou talvez eu deva alterar o local da conta para os EUA?

    ________________________________________

    [Translation - But the account is already Brazilian the problem is the game that does not download. Or maybe I should change the location of the account to the U.S.?]
  6. undrogui10 Win User

    Unfortunately it was not possible to download - Xbox 360

    Estou no Brasil.
    E minha conta brasileira que eu comprei o jogo. Teve a promoção do jogo

    [Translation-

    I'm in Brazil. And my Brazilian account that I bought the game.
    Had the promotion of the game]
Thema:

Unfortunately it was not possible to download - Xbox 360

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