Unknown EA Account linked to my XBOX Account

Discus and support Unknown EA Account linked to my XBOX Account in XBoX Accessibility to solve the problem; Hello together, i already tried to contact EA, no help from there. So I tried the XBOX help telephone, and i always get Sorry, we're having trouble... Discussion in 'XBoX Accessibility' started by Siloxis, Apr 8, 2021 at 7:22 PM.

  1. Siloxis
    Siloxis Guest

    Unknown EA Account linked to my XBOX Account


    Hello together,

    i already tried to contact EA, no help from there. So I tried the XBOX help telephone, and i always get

    Sorry, we're having trouble connecting you. Feel free to try again or ask another question.

    Okay here is the Problem:

    i tried to play EA Games (EA Access), so I basicly tried to install as it asked for the new EA App and said MY XBOX Account is already linked to an Account. The name is unfamilar to me.

    So i press back and try to log in with my correct EA account. It doesnt work.

    The EA Support seems to know that the mail is an @hotmail (I even dont have one) but not the exact name of the mail. And its linked to an XBOX that is not the same Serial Number i have.

    So I checked my XBOX if there are Accounts on it (I thought maybe my ex girlfriend maybe), no Account, I remember I unllinked it in the past.

    So problem: EA cannot unlink, can Microsoft/XBOX?

    Any other advices?

    Kind Regards

    :)
     
  2. Siloxis Win User

    Unknown EA Account linked to my XBOX Account

    Hey there,

    i tried to log in with my XBOX LogIn data, i tried this on a computer but i cannot log in.
  3. Tezzarrific Win User

    Unknown EA Account linked to my XBOX Account

  4. Jacyintha Win User

    Unknown EA account linked to my gamer tag

    That's something you'd have to contact EA about. The linkage is not done on the Xbox side.
  5. CarlosHoward1 Win User

    Ea Account

    Yes i have the same problem i cant link my EA account to xbox, I’ve follwed all the steps on EA website to link my account and nothing works.
  6. grooner Win User

    EA account wont link to Xbox account

    If you had a previous account linking and it doesnt say "EA play with game pass" under settings-> my account -> my membership in EA Desktop app then I suggest

    - Clicking Manage from the settings in EA Desktop app to go to the EA customer portal website and under Connections disconnect the xbox account

    - Then log out of EA Desktop and exit both apps

    - Then install a EA game from xbox app

    It will log you into EA Desktop and link accounts giving "EA play with game pass" membership and start downloading from EA Desktop app

    Note it says you can only ever link one xbox account to your EA account
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Unknown EA Account linked to my XBOX Account

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