Unplug and re-plug in my usb dongle for wireless headset on Xbox One X

Discus and support Unplug and re-plug in my usb dongle for wireless headset on Xbox One X in XBoX on Consoles to solve the problem; Hi, I'm using a wireless Plantronics Rig 800 LX headset that has a usb dongle that I plug into my Xbox One X. Every time I turn on my Xbox I have to... Discussion in 'XBoX on Consoles' started by Lupercal-C7ABCE9C-7694-4F, Oct 23, 2019.

  1. Unplug and re-plug in my usb dongle for wireless headset on Xbox One X


    Hi,

    I'm using a wireless Plantronics Rig 800 LX headset that has a usb dongle that I plug into my Xbox One X. Every time I turn on my Xbox I have to unplug it then plug it in again for the Xbox to recognize it. Any ideas
    on how to fix this? Thanks. When I connect it to my original Xbox One or my Xbox One S, I don't have this issue.

    This is extended from thread https://answers.microsoft.com/en-us...wireless/b7149a6b-ce39-47c4-85a1-0c3ebe0b748f

    Yes, I have the thing switched to XBOX. I've tested with two different dongles as well (wife and I both have this headset).

    :)
     
    Lupercal-C7ABCE9C-7694-4F, Oct 23, 2019
    #1
  2. XBF Diego M Win User

    Unplug and re-plug in my usb dongle for wireless headset on Xbox One X

    Hi Lupercal,

    Thank you for posting on the Xbox forums. I'd be happy to help troubleshoot the issue,

    First, remove the dongle from the console. Then you need to

    power cycle
    the Xbox. Hold down the power button on the console until it shuts down and then remove the power cord from the console and the power outlet. Leave the console unplugged for 5 minutes and then try again.

    If the issue continues try out a
    soft factory reset
    , where you reset and keep games and apps installed. Accounts on the console will be removed and you will need to re-connect to your network during the setup. Make sure you have your account's login information so you can sign
    back in during the set-up.

    Try those two steps out first and let us know the results!
  3. Lupercal-C7ABCE9C-76 Win User

    Unplug and re-plug in my usb dongle for wireless headset on Xbox One X

    Totally solved my problem! Held button until it powered off. Then unplugged Power. Powered up xbox to discharge power. Waited a while then reconnected power. Plugged in dongle. Turned on. Worked. Tried power cycling a few times and no issues .

    Love when it's easy. Thanks!
  4. Internet Expert Win User

    Unplug and re-plug in my usb dongle for wireless headset on Xbox One X

  5. XBF Erick C Win User

    Unplug and re-plug in my usb dongle for wireless headset on Xbox One X

    Hey there Lupercal,

    Thank you for letting us know that the troubleshooting steps provided by XBF Diego helped resolve the problem. We will go ahead and lock this thread as the issue has already been resolved, if you have any other questions for us please start a new thread
    so that we may continue to assist you.

    Happy Gaming!
  6. nextonex Win User

    Mic issues

    My son had this problem. His wireless headset did not connect directly to the Xbox, he needed to plug in a littl USB dongle that came with the headset into the xbox for it to work. Make sure you don't need one of these USB dongles for it to work and if
    it does, maybe try a different USB port on the xbox.
Thema:

Unplug and re-plug in my usb dongle for wireless headset on Xbox One X

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