Update has deleted my Microsoft Edge App on Xbox One

Discus and support Update has deleted my Microsoft Edge App on Xbox One in XBoX Games and Apps to solve the problem; On Xbox One, as of the most recent update of May 17th, 2019, the Microsoft Edge App is broken. It is missing from my downloaded apps & all links that... Discussion in 'XBoX Games and Apps' started by SGT Conley, May 21, 2019.

  1. SGT Conley
    SGT Conley Guest

    Update has deleted my Microsoft Edge App on Xbox One


    On Xbox One, as of the most recent update of May 17th, 2019, the Microsoft Edge App is broken.

    It is missing from my downloaded apps & all links that open Microsoft Edge just give me a error message.

    What do I do?

    :)
     
    SGT Conley, May 21, 2019
    #1
  2. SGT Conley Win User

    Update has deleted my Microsoft Edge App on Xbox One

    Hello & thank you for the assistance.

    Unfortunately, the Microsoft Edge App is not present in my consoles' internal or external hard drives & the app doesn't exist in the Microsoft Store.

    I'm quite confused on how to proceed.
  3. SGT Conley Win User

    Update has deleted my Microsoft Edge App on Xbox One

    I will attempt this now. Thank you.
  4. SylvorOnix Win User

    Update has deleted my Microsoft Edge App on Xbox One

    If you are unable to find the Edge App in the store under apps and unable to locate it anywhere on your system before going further contact xbox for tech assistance from a rep so that they can walk you through some steps and you can tell them what is happening.
  5. XBF Diego M Win User

    Update has deleted my Microsoft Edge App on Xbox One

    Hi
    SGT Conley
    ,

    I recommend trying a
    soft factory reset
    . Maybe the recent update did not apply properly and you need to reset the system.

    1. Press the Xbox button to open the guide.
    2. Select System > Settings > System > Console info.
    3. Select Reset console.
    Make sure to select "Keep my games & apps" and have the correct account login information plus your WIFI password ready if you connect wireless because you will need to re-add the account's that were on the Xbox and re-connect to your network during the
    reset.

    Let us know if a factory reset solves the issue!
  6. SGT Conley Win User

    Update has deleted my Microsoft Edge App on Xbox One

    There is no direct error message, as I can't interact with the Microsoft Edge app, but when I click something that would cause Microsoft Edge to open it instead opens the XBL Marketplace & fails to load a page saying;

    "Try that again.

    Page could not be loaded. Please try again later.

    Code: 0x80131500

    CV: v2EUBCngZUuaB+Rr"

    I have tried the following:

    Turning the console off & back on repeatedly, waiting hours in between attempts.

    Restarting the console repeatedly, waiting hours in between attempts.

    Searching the Microsoft Store, on the console & website, for the app to attempt a redownload.

    Searching my hard drives for the Microsoft Edge app.

    Nothing has worked & I can't find the app nor open it via alternate methods.

    It's as if it doesn't exist.
Thema:

Update has deleted my Microsoft Edge App on Xbox One

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