UPDATE NOT WORKING AFTER FACTORY RESET

Discus and support UPDATE NOT WORKING AFTER FACTORY RESET in XBoX on Consoles to solve the problem; Factory reset console and update will not work. STUCK WITH A BRICK! 55ada315-a431-4af7-a9eb-226ae47845df Discussion in 'XBoX on Consoles' started by ZachSmith574, Sep 2, 2019.

  1. ZachSmith574
    ZachSmith574 Guest

    UPDATE NOT WORKING AFTER FACTORY RESET


    Factory reset console and update will not work. STUCK WITH A BRICK!

    :)
     
    ZachSmith574, Sep 2, 2019
    #1
  2. Pyrosplayhouse Win User

    Factory Reset

    The spinning wheel was it right after the update or where there prompts after the update that you were following?
  3. XBF Erick C Win User

    Factory reset

    Hey there JamesWitkowski,

    Thank you for reaching out to us on the forums with this question, were you getting error codes or messages that led to the factory reset? Is it stuck on the preparing console screen or has it already gone through that and is now attempting to update the
    console?

    If you are stuck on the preparing console screen then you can always attempt to

    Power Cycle
    your console, to do this just hold the power button on the console for about 10seconds (or until the console turns off) once the console has turned off wait about 15 seconds and then power it back on, this should restart the process.

    If the issue persists then I would advise going through the Offline System Update, go ahead and follow the steps on the following support article for help.


    Give it a try and let us know if it has helped.
  4. JamesWitkowski Win User

    Factory reset

    I did the power cycle and it started preparing console, but stopped at 50% again. I dont have access right now to do the offline update right now.
  5. meu Win User

    Can't access friends list or settings

    This issue has occurred on many consoles after the last update. The only solution has been to factory reset them. Rarely the Hard reset will fix the issue but the definitive way is a factory reset. There is something wrong with the way the new update is
    installing.
  6. jobrien51 Win User

    Factory Reset

    I did that and it got past the update screen and through all the preferences and stuff. I lve logged in and everything. Now there is just that loading wheel on the screen and nothing else. Do you know how long this reset should take because the wheel has
    only been there like 2 minutes and i just want to make sure its suppossed to be going still.
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UPDATE NOT WORKING AFTER FACTORY RESET

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