Updates always fail

Discus and support Updates always fail in XBoX on Consoles to solve the problem; for about 2 weeks now, I've been receiving nearly daily updates. Every time they stall at 84-85%. Every time I've had to do a factory reset in order... Discussion in 'XBoX on Consoles' started by HOT5ICK, Sep 23, 2019.

  1. HOT5ICK
    HOT5ICK Guest

    Updates always fail


    for about 2 weeks now, I've been receiving nearly daily updates. Every time they stall at 84-85%. Every time I've had to do a factory reset in order for the console to be functional again. Any suggestions?

    :)
     
    HOT5ICK, Sep 23, 2019
    #1
  2. ForzaDrift Girl Win User

    Updates always fail

  3. SightlyVirus3 Win User

    Can't connect to LIVE

    Actually, updating via USB was the only choice I had as downloading the update always failed :(
  4. sn2006gy Win User

    Update ALWAYS fail at 10% and 72%???

    Hey Phosho79,

    -

    Sorry to hear about the update blues. I would definitely recommend getting back on the phone with support to follow up on this. I'm not sure they can get an RMA out before holidays over the phone. Does the store you purchased it from have any for a replacement/exchange?
    Do you have a Microsoft store nearby to have them help you out?

    -

    Since I've never been stuck in the update loop, is it possible to cancel the update and go to settings and run the reset to factory settings? Settings -> System -> Reset factory settings. I'm not sure if its possible to get out of update loop - maybe disable
    wifi and unplug Ethernet to see if that works?

    -

    Do you use wifi or Ethernet for internet on your xbox one?
  5. Phosho79 Win User

    Update ALWAYS fail at 10% and 72%???

    Thanks for the reply, I have both Ethernet and Wireless, neither effects the outcome of the update. I have tried the Factory Default Reset, same thing happens.

    I bought the Xbox One at Las Vegas when I was visiting from Canada few weeks ago. So going back is not an option. And I was told by a support rep that visiting a Microsoft Store locally for exchange is not an option. So I never tried.
  6. Divine Genesis Win User

    It looks like you don't have any applicable devices linked to your Microsoft account. To install, sign in on a device with your Microsoft account.

    Yeah but the app wont install because it says that i need the latest update for windows. And the update always fails. Update 1903.
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Updates always fail

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