Upgrade from 360 to One but games didn't show up nor videos I've purchased in Xbox ...

Discus and support Upgrade from 360 to One but games didn't show up nor videos I've purchased in Xbox ... in XBoX on Consoles to solve the problem; Over the weekend I upgraded to Xbos One. I'm using same Xbox Live account but the games that I had recently purchased online and the movies/TV shows... Discussion in 'XBoX on Consoles' started by Ron Blankenship, May 12, 2014.

  1. Upgrade from 360 to One but games didn't show up nor videos I've purchased in Xbox ...


    Over the weekend I upgraded to Xbos One. I'm using same Xbox Live account but the games that I had recently purchased online and the movies/TV shows that I had purchased in Xbox Video are not transferring to where they are available on Xbox One. What do
    I need to do in order to get my Games and Video updated?

    :)
     
    Ron Blankenship, May 12, 2014
    #1
  2. StarMerc698
    StarMerc698 Guest
    Video Purchases On 360 Don't Tranfer To Xbox One?

    I was playing around tonight on Xbox Video after an evening of failed attempts to play Battlefield, and only saw 1 Episode of a TV show I've purchased show up in my 'Library'. What happened to everything I purchased on my 360? Wouldn't all of those videos
    transfer with my account to my Xbox One? If I'm SOL, that really sucks, and I will learn my lesson and avoid buying TV Shows and the like on Xbox from now on.
     
    StarMerc698, May 12, 2014
    #2
  3. Dave Eckert
    Dave Eckert Guest
    Purchased Music Videos Not Playing

    So, I can pretty much confirm that 1 video I DLed was via Zune, and came up with a yellow ! anyway, while another music video I purchased was from my XBox 360 from XBox Music, but didn't show up on Zune on my PC, and also doesn't
    play. Both videos have 0:00/0:00, or something like that when I try and it just stays black, nothing plays! What am i supposed to do abpout this? I noticed the problem on a previous XBox 360 with the 1st video,and recently upgraded to a slim, (Halo 4 LE)
    so I'm fairly certain the problem isn't my console(s). Zune for PC and XBox 360 shouldn't enver been messed with in the 1st place ebcause ever since the update, I've hardly seen any noticable changes with Xbox Music/Video, just an unnecessary, inconvenient
    rebranding!
     
    Dave Eckert, May 12, 2014
    #3
  4. Smwutches
    Smwutches Guest

    Upgrade from 360 to One but games didn't show up nor videos I've purchased in Xbox ...

    The Xbox One is not backwards compatible. So you can't transfer 360 games to the One. You would have to purchase them for the One if they are available.

    As far as the videos, there have been people who have had issues with that. I would suggest checking this forum for assistance with those -

    forums.xbox.com/.../4273.aspx
     
    Smwutches, May 12, 2014
    #4
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Upgrade from 360 to One but games didn't show up nor videos I've purchased in Xbox ...

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