Upgrade offer not redeeming correctly

Discus and support Upgrade offer not redeeming correctly in XBoX Sales and Promo to solve the problem; Hi, I received an offer by email on 16th November, for 4 months of Ultimate for £1....... when I went to upgrade, it' was only giving me one month at... Discussion in 'XBoX Sales and Promo' started by louisemariegray, Nov 21, 2020.

  1. Upgrade offer not redeeming correctly


    Hi,

    I received an offer by email on 16th November, for 4 months of Ultimate for £1....... when I went to upgrade, it' was only giving me one month at £1, and then full price after that. Please can you advise? I did reply to the offer email but have not heard
    anything back.

    :)
     
    louisemariegray, Nov 21, 2020
    #1
  2. Nafjan Thottathil Win User

    Upgrade offer not redeeming correctly

    There is no 4 month offer. At least not in my country. Please check the email address. It may be a spam.
  3. louisemariegray Win User

    Upgrade offer not redeeming correctly

    Thank you very much for your concern, but don't worry - it was showing also on my account, when I logged in. It was a personalised offer for me because I have 4 months left on my Game Pass so they want to tempt me to upgrade to Ultimate...I wanted to try
    it out using the offer, but it doesn't work properly....annoying!
  4. voteDC Win User

    Xbox Live Gold 13month for £24.99 (UK) One Day Only

    If I remember correctly, Gold codes are region free. So you could buy this offer in the US and redeem the code.
  5. ngocphi Win User

    Purchasing Minecraft

    Its because it is full price now

    You missed the deadline for.the upgrade offer which ended last year or earlier this year if I remember correctly
  6. x EeMBe x Win User

    Xbox ultimate

    If you redeem the 12 months and upgrade you will have 13 months of ultimate but for 10,99. The 1 pound is a special offer for first timers.
Thema:

Upgrade offer not redeeming correctly

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