Upgrade to Xbox Game Pass Ultimate Deal after cancelling

Discus and support Upgrade to Xbox Game Pass Ultimate Deal after cancelling in XBoX Sales and Promo to solve the problem; I tried the Xbox Game Pass about a week ago and was enjoying it. I purchased 24 months more of Xbox Live Gold and would like to get the Ultimate deal... Discussion in 'XBoX Sales and Promo' started by PandaexpressXXX, Sep 22, 2019.

  1. Upgrade to Xbox Game Pass Ultimate Deal after cancelling


    I tried the Xbox Game Pass about a week ago and was enjoying it. I purchased 24 months more of Xbox Live Gold and would like to get the Ultimate deal still. Problem is, the deal is not available on my account anymore. Is it possible to get the deal and
    convert my remaining game time still?

    :)
     
    PandaexpressXXX, Sep 22, 2019
    #1
  2. Smwutches Win User

    Lost 4 months of Xbox Gold after cancelling Ultimate Pass. Had Ultimate Pass only 1 week.

    When you upgrade to Ultimate, any gold or game pass you already have on your account is cancelled and upgraded to Ultimate since Ultimate already includes those. So cancelling your Ultimate cancels everything.
  3. AridLizard Win User

    Account

    did you upgrade to Game Pass Ultimate after getting the code for 12 months Live Gold?

    if you upgrade it will say that the Live Gold is cancelled.

    if you did upgrade, check that your Game Pass Ultimate is active.

    if it is active then everything is working as it should be and you will still have all the features of Live Gold, but they will be under your Game Pass Ultimate subscription instead.
  4. Unknowngamer1st Win User

    Ultimate upgrade from Live Gold - confused!

    when you upgrade to ultimate game pass and have Xbox live it will add the number of days of Xbox live to ultimate game pass making it 36 months, but I suggest after 36 months you cancel because there are conversion when adding more Xbox live to your account
    and provide fewer days to ultimate game pass.
  5. Kimberly AnneTecson Win User

    Cancelled Game Pass, now my Gold is gone..

    Hi,

    Once you upgraded to Xbox game pass ultimate, your Xbox live gold will be carried over to Xbox game pass ultimate. For example, if you have Xbox live gold for a year and you upgraded it to Xbox game pass ultimate, your Xbox live gold and xbox game pass for
    console and PC will also be good for 13 months (12 months Xbox live gold+1 month upgrade Xbox game pass Ultimate). If you cancelled the Xbox game pass ultimate, automatically your Xbox live will also be cancelled since it is already merged to the Ultimate.
    You need to contact Xbox Support to reinstate your lost membership.

    To contact them, please go to this site:

    https://support.xbox.com/en-US/contact-us
  6. Zephyr Cynical Win User

    Xbox Live Gold after Game Pass Ultimate

    I have cancelled my Ultimate Pass and I'm happy with 12 months Xbox Live Gold membership I was able to purchase after the Ultimate Pass had expired. My original concern was whether or not I could just buy Gold or would it convert to Ultimate Pass after
    previously upgrading to it, as I no longer wanted to use Ultimate Game Pass and just have Gold.
Thema:

Upgrade to Xbox Game Pass Ultimate Deal after cancelling

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