Upset

Discus and support Upset in XBoX on Consoles to solve the problem; Support code [Mod removed] Im still confused as to why i can't purchase only the 1 month live with the $15 card as is the 1 month live is available for... Discussion in 'XBoX on Consoles' started by SirCalzengie, Mar 29, 2015.

  1. SirCalzengie
    SirCalzengie Guest

    Upset


    Support code [Mod removed] Im still confused as to why i can't purchase only the 1 month live with the $15 card as is the 1 month live is available for online only purchase. The only prepaid live cards available with store purchase is either the 3 or 12
    month. If a person does not have a credit card and cannot afford anything but the $9,99 1 month live membership then we will not be able to experience live gold at all which would deter people from purchasing a xbox 360 or xbox one console system. I wish there
    was a way to resolve this issue. Sincerely, Andrea P

    :)
     
    SirCalzengie, Mar 29, 2015
    #1
  2. oOUTSIDERo62
    oOUTSIDERo62 Guest
    SO UPSET!!!

    You can play splitscreen in offline mode. So at least two of you can play together. I really do not know if more can play offline if you connect more controllers to your console, but it might be possible. To do this, start the game in offline mode with profile
    1, profile 2 then hits start on controller and joins game. To see if more is possible, hit start on controller 3, etc. You do need a HD tv to do this, and if more the two can join, the bigger the better. Hope this helps a bit.
     
    oOUTSIDERo62, Mar 29, 2015
    #2
  3. Smwutches
    Smwutches Guest
    SO UPSET!!!

    Pink - The family plan was discontinued several months ago. It is no longer an option.
     
    Smwutches, Mar 29, 2015
    #3
  4. Smwutches
    Smwutches Guest

    Upset

    Because the system has never been updated to work that way. That currency cannot be used with a recurring subscription. It worked the same way with the point system. If you want to leave feedback about the system, you would need to post here -
    Xbox Ideas, powered by UserVoice

    Also, support codes are only used by phone and chat support and should not be posted on the forums.
     
    Smwutches, Mar 29, 2015
    #4
  5. HassanB Win User

    Upset

    Hello,

    Can you please post in the following format:

    Promotion Details: Was it a subscription purchase? How many months? Was it at a discounted rate? Did you have to purchase certain games?

    Date of Purchase: The day you purchased the subscription or promotional items

    Promo Item(s): The game, games, points or LIVE time you have not yet received

    Also please make sure to check your Microsoft Account e-mail as well as the
    contact e-mail (if different) and make sure to also check the spam inbox's of both of those e-mails to see if you received any sort of code for these games.
  6. Smwutches Win User

    Upset

    Because the system has never been updated to work that way. That currency cannot be used with a recurring subscription. It worked the same way with the point system. If you want to leave feedback about the system, you would need to post here -
    http://xbox.uservoice.com/

    Also, support codes are only used by phone and chat support and should not be posted on the forums.
  7. SheriRosewall Win User

    UPSET

    YES!! it has been MONTHS since I, too, have been able to download puzzles that I HAVE PAID FOR! C'mon support people!!!
  8. Smwutches Win User

    Upset.

    Anytime you purchase gold from Xbox there is a disclaimer that warns you that it will renew each month unless you turn off auto renewal. If you don't turn off auto-renewal and they are unable to charge your payment option, you begin to accrue a balance that
    has to be paid off. After a certain time, they suspend your account until that balance is paid. So you would need to either add a new payment option or add funds to the card you already had on file in order to pay off that balance before you can redeem the
    prepaid card. You can find out how much you owe at
    http://commerce.microsoft.com
    and if you need assistance, you would want to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  9. Internet Expert Win User

    Upset

Thema:

Upset

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