Useless Customer Service

Discus and support Useless Customer Service in XBoX on Consoles to solve the problem; Since FEBRUARY 5th I am without my controller. I have called like ten times and written countless e-mails and NOBODY can solve my case, and it is ONLY... Discussion in 'XBoX on Consoles' started by EscoriaHumana, Mar 18, 2014.

  1. Useless Customer Service


    Since FEBRUARY 5th I am without my controller. I have called like ten times and written countless e-mails and NOBODY can solve my case, and it is ONLY SEND ME A NEW CONTROLLER. I am done with microsoft. DON´T BUY THIS CONSOLE, IT IS A SCAM, A RIPOFF.

    DON´T BUY THIS CONSOLE. DON´T BUY THE XBOX ONE.

    :)
     
    EscoriaHumana, Mar 18, 2014
    #1
  2. User 91918
    User 91918 Guest
    Fraudulent Charges to Account

    How does one get a refund for fraudulent charges to my xbox live account? Foreign based customer NO-SERVICE is completely useless.
     
    User 91918, Mar 18, 2014
    #2
  3. Useless services

    well **** off xbox live, people start on me on Xbox and I'm the one who gets my messages suspended just wow.
     
    BeautiDisasterx, Mar 18, 2014
    #3
  4. ngocphi Win User

    Useless services

    you wouldnt receive or be told if anyone received punishment

    Also it doesn't matter who starts the fight you still have to abide by the rules

    You can file a case review under enforcement.xbox.com
  5. Ronaldeano x Win User

    Ea Sell Faulty Products.

    Oh ive contacted your useless chat support a few times, not great service to a loyal customer. Ea cant do anything to compensate me, you can.
  6. Admiral TryHard Win User

    WARNING Burning KINECT Camera

    don't use chat, talk to someone on the phone. I've had to get in contact with customer service more then a few times in the past few days, and the people on chat are completely useless.
  7. AnimalFan510041 Win User

    Xbox live stealing my money

    To see about getting a refund, you would need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or
    http://support.xbox.com/contact-us When you buy gold from Xbox it does warn you that auto-renewal will be turned on so you will continue to be billed unless you turn it off.
    don't bother useless service.

    Xbox has stolen 39.99 from my bank on a closed account with no authorisation from me.

    Customer service lie about closing your account and removing bank details and continue to steal money customer service as useless
  8. MERGreene Win User

    Content not delivered, "Customer Service" call useless

    I am not sure that is applicable here, VHz ReApErZz,. Having purchased a season pass, I have pre-paid for the content. There's no ongoing subscription to cancel at this point, as Zune/Xbox has delivered everything they have received from the publisher ..
    the issue is that they have not received what they are supposed to (and what other distrubution channels have received). I *could* go to Amazon and pay for the missing episodes (again) there, if all I cared about was seeing them. Having pre-paid, though, I
    should not have to do that.

    My "take-away" from this is that I should just not buy video from Xbox/Zune, because it is not reliably able to deliver what I paid for, while iTunes and Amazon can. That there seems to be *no* way for me to even report this meaningfully, so that it gets
    escalated to someone who *can* do something about it, is very disappointing. 8 weeks after the oldest of these episodes to have been aired doesn't seem like a reasonable delay.. 2-3 days, sure; even 1 week, maybe; but 8 weeks is not reasonable.
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Useless Customer Service

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