Uverse DVR (SD or HD) Freezes / Corrupts When Running Through Xbox One

Discus and support Uverse DVR (SD or HD) Freezes / Corrupts When Running Through Xbox One in XBoX Games and Apps to solve the problem; STORY: As an Xbox One User and ATT Uverse user I should be able to connect my Uverse box into the Xbox One HDMI throughput, then into my Onkyo Surround... Discussion in 'XBoX Games and Apps' started by Sir Skibbles, Jan 21, 2014.

  1. Sir Skibbles
    Sir Skibbles Guest

    Uverse DVR (SD or HD) Freezes / Corrupts When Running Through Xbox One


    STORY: As an Xbox One User and ATT Uverse user I should be able to connect my Uverse box into the Xbox One HDMI throughput, then into my Onkyo Surround Receiver that throughputs all signals via HDMI to my Samsung television and watch live television or recorded
    television.

    ISSUE: Any recordings made on my Uverse box, whether HD or SD, that are played back freeze up every ~10 seconds, skips some frames, plays for another 10 seconds and then freezes, and so on.

    STEPS:

    1. Blamed Uverse for a faulty DVR box that was corrupting recordings and had them come out and replace my Uverse receiver.

    2. Recorded SD & HD tests using the existing uverse->xbox->receiver->tv setup on the new Uverse receiver and then played back with the same freezing / glitching. (

    3. Ran a direct HDMI from the new Uverse box to the Television then recorded new SD & HD tests with no problems during playback.

    CURRENT FIX:

    I've gone back to my Xbox 360 setup having all devices Apple TV, Xbox One, and Uverse box routing through my Onkyo Receiver with the single HDMI out to the television. I can obviously no longer say "Xbox Watch TV" not power on all devices via Xbox One, but
    that's ok because simply asking Xbox One to "Watch HGTV" would usually tune to BET. I get to use an extra remote here and there now, but I imagine this will get fixed in time.

    NOTES:

    I've seen other forum posts noting that the Surround Sound settings with the Xbox One could be a contributor, and other resolution settings in regards to video when dealing with SD channels. I do currently have the Surround Sound setting enabled on my Xbox
    One and have not bothered changing to Stereo to test because I'd rather keep surround on and just use a couple extra remotes to change receiver input, etc. My wife hates saying "Xbox On" anyways because it never registers her voice so after I hear her yelling
    at the Xbox "XBOX ON!" 5-6 times I'll usually come downstairs and just press the power button for her.

    :)
     
    Sir Skibbles, Jan 21, 2014
    #1
  2. EnderMagnus
    EnderMagnus Guest
    Uverse SD shows on DVR glitching

    Using ATT Uverse, HDMI passthrough works fine....channel guide is set up perfectly, picture and sound quality are great. The only issue I've had so far is when using the DVR.

    When I watch HD content through the DVR, it works great! Today we started trying to watch the "Doctor Who" episode that aired yesterday, but it records in SD (no HD BBC America in my area). When we try to watch it (or any SD saved content after thorough
    testing), the DVR freezes and begins to respond slowly to commands, sometimes needing to be rebooted.

    When we attach the cable box directly to the TV, the SD content plays perfectly with no issues, so it definitely has to do with being passed through the XBox One.

    Is there a setting I'm missing that could be causing this glitch?

    Thanks!
     
    EnderMagnus, Jan 21, 2014
    #2
  3. Mr Jester
    Mr Jester Guest
    Uverse SD shows on DVR glitching

    Also having similar issue. All SD channels (DVR or live) do the same for me. Using Motorola VIP1225 for ATT Uverse. I want to keep the TV pass through and continue to use the xbox but if I am unable to use SD channels this is worthless to me. Not all channels
    have HD channels yet. May be some day.
     
    Mr Jester, Jan 21, 2014
    #3
  4. Mr Jester Win User

    Uverse SD shows on DVR glitching

    Also having similar issue. All SD channels (DVR or live) do the same for me. Using Motorola VIP1225 for ATT Uverse. I want to keep the TV pass through and continue to use the xbox but if I am unable to use SD channels this is worthless to me. Not all channels
    have HD channels yet. May be some day.
  5. jbh1959 Win User

    Uverse SD shows on DVR glitching

    I'm having the same problems others have mentioned with SD channels on Uverse. My Uverse set top box goes into my XBox One then to my Denon AVR-1909 and finally to my Samsung PN64F8500, all via HDMI. HD channels, Bluray and Netflix all work fine. When I
    try switching to a SD channel it freezes and there's no audio. Anybody had any luck with a similar setup?
  6. Romad20 Win User

    Uverse SD shows on DVR glitching

    Same issue here with Att Uverse box. Freezes the second a SD or even SD on an HD channel comes on. I don't think that downgrading my signal to 720p from 1080i is a fix. Not only that but my STB is already setup to output only 1080i.

    I'm pretty disappointed with the Xbox one so far and I am a long, long time Xbox supporter.
  7. MoFetti Win User

    Xbox One Won't find Non-HD Channels

    On my Uverse it usually freezes on SD channels for a moment so I have them hidden. However it will still go to SD nickeloden by name.
  8. The One BMC Win User

    Uverse SD shows on DVR glitching

    For all of the posts - For AT&T Uverse users (Motorola box) to watch SD channels through their Xbox1, for now, the audio mode on the Uverse box has to be set to Stereo in the digital audio settings. HD will work in either surround or stereo settings. Other
    posts in other subjects suggest that it has to do with the audio signal passing through the Xbox and the Xbox doesn't think there's a signal for some reason. It's a drawback since the sound quality in surround mode is so much better on Uverse than the Stereo
    mode. I sent feedback to Xbox support about the issue and hopefully they can come up with a work around/fix eventually. For now, if you want smooth performance, keep the Uverse audio setting in Stereo all the time or if you want to use Surround when watching
    HD channels, make sure you switch your box to Stereo mode before watching an SD program.
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Uverse DVR (SD or HD) Freezes / Corrupts When Running Through Xbox One

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