V Bucks from Microsoft Store

Discus and support V Bucks from Microsoft Store in XBoX Sales and Promo to solve the problem; I purchased V Bucks from the Microsoft store and need to apply them to a child account. How is this done? The gamer tag is part of my Microsoft family,... Discussion in 'XBoX Sales and Promo' started by JoshHorne, Jan 5, 2019.

  1. JoshHorne
    JoshHorne Guest

    V Bucks from Microsoft Store


    I purchased V Bucks from the Microsoft store and need to apply them to a child account. How is this done? The gamer tag is part of my Microsoft family, but there is no option for redemption.

    :)
     
    JoshHorne, Jan 5, 2019
    #1
  2. XBF Nestor S Win User

    V Bucks from Microsoft Store

    Hey Josh thanks for taking the time to bring this issue to us!

    Unfortunately the way to do what you want to do is to buy a physical code and redeem it on the Microsoft account (the child account). What happened here was you bought them onto your account. Not to worry we can get this figured out, the first thing we suggest
    is to fill out our
    Request a Refund
    page so you can get your money back. Once that is done sign into the minor account and purchase the V Bucks from there or add the money to make the purchase from there. Give it a shot and let us know if we can further assist in this or
    any other matter!
  3. XBF Crystal P Win User

    V Bucks from Microsoft Store

  4. JoshHorne Win User

    V Bucks from Microsoft Store

    Thanks. Requested a refund. So frustrating as you'd think this would be very easy for parents/relatives to do for their family members that aren't local!
  5. XBF George L Win User

    Bought Vbuck from the microsoft store, didnt receive them.

    Hello!

    Thanks for reaching out to us on the forums with this situation. I understand you purchased V-bucks from the Microsoft store. When you purchase V-bucks from a Microsoft Account the balance of V-bucks gets applied to your Xbox Profile for use on the Xbox
    One Version of Fortnite. If you do use the V-bucks to buy whatever skins or gliders or pickaxes you wanted though those items do get applied to your Epic Games account and can be used from the PC as well.

    Hope this helps.
  6. XBF Diego M Win User

    Compre 1000 pavos y el pack de inicio en fortnite y no tengo nada ahun. [Translation-Buy 1000 bucks and the start pack in fortnite and I have nothing ahun.]

    Hi Jairo,

    I'm sorry to hear about this issue with receiving V-Bucks bought from the Fortnite store.

    If you bought V-Bucks from the in game store on your Xbox, then more than likely you purchased it from the Microsoft Store using your account credit, although it is Epic Games responsibility to distribute your V-Bucks into your in-game wallet.

    Have you checked your order history to see if the transaction was completed?
    https://account.microsoft.com/billing/orders
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V Bucks from Microsoft Store

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