verify account [Mod Removed- see Guidelines]

Discus and support verify account [Mod Removed- see Guidelines] in XBoX on Consoles to solve the problem; xbox randomly asks me to verify my account and wants to send a code to the email for my live account however its an old email and cant access it. I've... Discussion in 'XBoX on Consoles' started by KennyGlasgow, Sep 25, 2019.

  1. KennyGlasgow
    KennyGlasgow Guest

    verify account [Mod Removed- see Guidelines]


    xbox randomly asks me to verify my account and wants to send a code to the email for my live account however its an old email and cant access it. I've been trying for 2 hours to talk to some one but the chat service keeps giving me an error and no one
    has called me back or it keeps giving me an error help

    :)
     
    KennyGlasgow, Sep 25, 2019
    #1
  2. THANOS OPRESSOR Win User

    verify account [Mod Removed- see Guidelines]

    Does your console have more than one account? It seems to me that someone is trying to log in to your account and erase the password. Better wait and talk to the support.
  3. KennyGlasgow Win User

    verify account [Mod Removed- see Guidelines]

    the problem is the email is super old. its a Juno email if you remember the dialup days. I can remember the password to it and have no other emails linked to it. I called juno and they wanted me to send them a copy of my ID and all kinds of crazy stuff
    that I don't trust.... I've afraid to start changing stuff and then get stuck because I need a stupid code from that old email. I know my info for ebox and Microsoft and having been trying for almost 2 hours to talk or chat with a real person through my
    phone and computer but keep getting error messagei'll try that link thank you
  4. Ironwilled Win User

    verify account [Mod Removed- see Guidelines]

  5. MorkyMork1991 Win User

    verify account [Mod Removed- see Guidelines]

    You can link another email account to your profile and can confirm your account through that.
  6. XBF Felixx P Win User

    verify account [Mod Removed- see Guidelines]

    Hey
    KennyGlasgow
    !



    Thanks for reaching out to Xbox forums support.

    I would suggest trying this route for setting up a call back from an Xbox Live support agent by following the steps below. The agent would be able to look into your account and walk you through the process of trying to verify / recover your account
    if needed. The agent would also be able to walk you through the process of updating your security details.

    As provided above the best way to reach Live Support would be here:
    https://support.xbox.com/contact-us#0

    Step 1 ----Select Xbox One

    Step 2 ----Select See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support

    I hope this helps a bit more. Let us know!

    Felix

    Xbox forums support
Thema:

verify account [Mod Removed- see Guidelines]

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