Vip credits back

Discus and support Vip credits back in XBoX Rewards to solve the problem; None of my September purchases were converted into the 4% cash back I have through Xbox Live Rewards, do I still need to wait longer?... Discussion in 'XBoX Rewards' started by MatthausGames, Oct 16, 2016.

  1. Vip credits back


    None of my September purchases were converted into the 4% cash back I have through Xbox Live Rewards, do I still need to wait longer?

    :)
     
    MatthausGames, Oct 16, 2016
    #1
  2. Smwutches
    Smwutches Guest
    MyVIP credits not awarded

    Support will post back about the missing credits, but preorders do not count towards VIP at all.
     
    Smwutches, Oct 16, 2016
    #2
  3. cross44
    cross44 Guest
    Did you get your freebies from Xbox Live Rewards 5yr celebration?

    Already got my 250 credits from survey
    Vip credits back [​IMG]
    Also with the program going on claim the bonus, then you'll be bumped up to the highest tier for VIP status rewards for all digital purchases. If you buy digital, do this and you'll get like 15 back or something crazy.

    So make sure if you are digital, you claim that extra tier before buying more and any games you buy until dec 31st are credited back at that higher percent.

    Nice lil boost.
     
    cross44, Oct 16, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Vip credits back

    Hello Matthaus,

    We have determined that there is an issue processing and fully Rewarding some purchases with MyVIP progress, and are working on a hotfix which should be deployed by the end of the month. Due to this issue, we have delayed payback for September purchases
    to the end of the month to ensure that users are not affected by this, and are appropriately Rewarded. Apologies for the confusion. You are correct that under normal conditions, payback for September should have already occurred.
     
    XBLRewards8, Oct 17, 2016
    #4
  5. XBLRewards8 Win User

    Vip credits back

    Hello Matthaus,

    We have determined that there is an issue processing and fully Rewarding some purchases with MyVIP progress, and are working on a hotfix which should be deployed by the end of the month. Due to this issue, we have delayed payback for September purchases
    to the end of the month to ensure that users are not affected by this, and are appropriately Rewarded. Apologies for the confusion. You are correct that under normal conditions, payback for September should have already occurred.
  6. Smwutches Win User

    MyVIP credits not awarded

    Support will post back about the missing credits, but preorders do not count towards VIP at all.
  7. Patrick M. Martin Win User

    Is it possible to buy the Lamborghini Urus with credits?

    If the car is a VIP pack car and you've purchased the VIP pack - then the car should be zero credits. However, there have been problems with the VIP functionality so this may or may not work for you. I get my VIP wheelspin bonus and I have the VIP crown
    next to my name - but I still have to pay full price (in-game credits) for all the cars I should be able to purchase for zero credits.
  8. Smwutches Win User

    Gamerscore rewards

    Prior to September 2014, VIP rebates were based on gamerscore. That would have been a rebate for purchases you made back then. In September 2014, the VIP program was changed to what is now the star levels. There are no credits given for reaching new achievement
    tiers.
  9. Smwutches Win User

    Issue with preorder punchcard and star status.

    Per the terms of that offer, since Resident Evil is released after that punchcard offer ended, the credits would not be given until after that game is released. So if you don't see the credits pending after the 27th, you'll want to post back.

    Preorders do not count towards VIP, so your purchase of Resident Evil would not have counted towards your VIP progress.
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Vip credits back

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