VirginMedia Superhub 2: Additional authentication needed

Discus and support VirginMedia Superhub 2: Additional authentication needed in XboX Networking Hardware to solve the problem; VirginMedia (Modems/Gateways) Superhub 2: Additional authentication needed If you are running into the "Additional authentication needed" error message... Discussion in 'XboX Networking Hardware' started by The Viper100, Nov 7, 2017.

  1. The Viper100
    The Viper100 Guest

    VirginMedia Superhub 2: Additional authentication needed


    VirginMedia (Modems/Gateways) Superhub 2: Additional authentication needed
    If you are running into the "Additional authentication needed" error message or are running into error code 0x4000000000000000

    while trying to connect to your network, give the following steps a try:

    1.From the error message, select Enter alternate MAC address at the bottom of the screen, then select Manual

    2.On a wireless PC connect to the Wi-Fi network you are trying to connect your console to. Once you have connected to your wireless network,

    you will now need to get the MAC address (physical address) of the PC

    3.From your PC, open Command Prompt by typing CMD in the Cortana search box and then type ipconfig/all

    4.Your MAC address is listed as "Physical Address" and is shown under the Ethernet adapter Ethernet section. Copy this number down and go back to your Xbox One console.

    5.From your Xbox One console, enter the MAC address of your PC into the Alternate Wireless MAC address field. Once you have entered your MAC address,

    try connecting to your wireless network again.

    :)
     
    The Viper100, Nov 7, 2017
    #1
  2. Deltaman45
    Deltaman45 Guest
    lovefilm app

    found out the problem.the virginmedia superhub was blocking domain names just needed to disable it.and it works now.
     
    Deltaman45, Nov 7, 2017
    #2
  3. VirginMedia Superhub 2: Xbox one S wont connect to my wifi

    VirginMedia (Modems/Gateways) Superhub 2: Xbox one S wont connect to my wifi
    did you ever find out the issue?
     
    CoronaryDuck872, Nov 7, 2017
    #3
  4. VirginMedia Superhub 2: Additional authentication needed

    If you are running into the "Additional authentication needed" error message or are running into error code 0x4000000000000000

    while trying to connect to your network, give the following steps a try:

    1.From the error message, select Enter alternate MAC address at the bottom of the screen, then select Manual

    2.On a wireless PC connect to the Wi-Fi network you are trying to connect your console to. Once you have connected to your wireless network,

    you will now need to get the MAC address (physical address) of the PC

    3.From your PC, open Command Prompt by typing CMD in the Cortana search box and then type ipconfig/all

    4.Your MAC address is listed as "Physical Address" and is shown under the Ethernet adapter Ethernet section. Copy this number down and go back to your Xbox One console.

    5.From your Xbox One console, enter the MAC address of your PC into the Alternate Wireless MAC address field. Once you have entered your MAC address,

    try connecting to your wireless network again.
     
    SavageonCabbage, Jul 14, 2018
    #4
  5. SavageonCabbage Win User

    VirginMedia Superhub 2: Additional authentication needed

    If you are running into the "Additional authentication needed" error message or are running into error code 0x4000000000000000

    while trying to connect to your network, give the following steps a try:

    1.From the error message, select Enter alternate MAC address at the bottom of the screen, then select Manual

    2.On a wireless PC connect to the Wi-Fi network you are trying to connect your console to. Once you have connected to your wireless network,

    you will now need to get the MAC address (physical address) of the PC

    3.From your PC, open Command Prompt by typing CMD in the Cortana search box and then type ipconfig/all

    4.Your MAC address is listed as "Physical Address" and is shown under the Ethernet adapter Ethernet section. Copy this number down and go back to your Xbox One console.

    5.From your Xbox One console, enter the MAC address of your PC into the Alternate Wireless MAC address field. Once you have entered your MAC address,

    try connecting to your wireless network again.
  6. Deltaman45 Win User

    lovefilm app

    found out the problem.the virginmedia superhub was blocking domain names just needed to disable it.and it works now.
  7. taidara Win User

    Additional authentication needed???

    Are you connecting your console to a hotspot, or a guest network at a hotel, which are secured by a captive portal (authentication web page)?

    The second option require you to spoof the MAC address of an already associated/authenticated/authorized device and not the MAC address of whatever interface you're using to connect your Xbox (ethernet/wireless).

    Also, make sure you're not concurrently connected with the current associated/authenticated/authorized device and your console, as they use the very same layer 2 identity.
  8. alvinmunawar Win User

    Additional Authentication Needed

    that didn't work either. any other tips
  9. Mr.Wolf2 Win User

    : Additional authentication needed

    I cannot join or start a party and I've done everything suggested can any help with a solution???
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VirginMedia Superhub 2: Additional authentication needed

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