Warranty issue with my xbox one s

Discus and support Warranty issue with my xbox one s in XBoX Sales and Promo to solve the problem; I purchased my Xbox one s 11-3-2020 , when I registered it on Microsoft site the site shows that my Xbox one s is out of warranty. please help me with... Discussion in 'XBoX Sales and Promo' started by HussainKapadia, Mar 25, 2020 at 10:03 AM.

  1. Warranty issue with my xbox one s


    I purchased my Xbox one s 11-3-2020 , when I registered it on Microsoft site the site shows that my Xbox one s is out of warranty. please help me with this issue .

    :)
     
    HussainKapadia, Mar 25, 2020 at 10:03 AM
    #1
  2. XBF Brad A Win User

    Warranty issue with my xbox one s

    Hi Hussain,

    Thanks for all the replies. We recommend requesting a call from support. Reason for this is to straighten out the warranty. They will ask for the proof of purchase and can update your warranty to reflect the correct dates. Example: 8 months down the road
    you need a repair, but are unable to locate the receipt, then they will not be able to do the repair. Here is a guide to get a call from support. With the circumstances across the globe, you may have to request a call often as hours may change.

    When you go to Contact Us,follow these steps to request a call from support:



    • Step 1 ----click on Contact us
    • Step 2 ----under what you having trouble with select Subscriptions & billing
    • Step 3-----under what is the issue I can't redeem a code then hit next

      Step 4 ----scroll down to select request a call

    Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



    Hope this helps.

    Brad
  3. HussainKapadia Win User

    Warranty issue with my xbox one s

    thanks for the help. means when my Xbox needs servicing if have to mail them that my Xbox one Requires servicing and they will send me a mail stating that i need to mail them my receipt which i received from amazon.
  4. HussainKapadia Win User

    Warranty issue with my xbox one s

    thanks for the help. It will fine even if the site shows my Xbox one s is out of warranty i can redeem my warranty when my Xbox needs servicing.
  5. HussainKapadia Win User

    Warranty issue with my xbox one s

    thanks for the help. Is there any email address for Microsoft customer service or Xbox customer service. because none of them is picking up the call.
  6. CrazY1985 Win User

    Warranty issue with my xbox one s

    The invoice from your retailer will do just fine in case of issues
Thema:

Warranty issue with my xbox one s

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