Warranty repair order/store question

Discus and support Warranty repair order/store question in XBoX on Consoles to solve the problem; I started an online repair order for a controller. And even though I habe to pay to ship it to microsoft it is still cheaper than a new one, since its... Discussion in 'XBoX on Consoles' started by Jackemc3, Feb 12, 2019.

  1. Jackemc3
    Jackemc3 Guest

    Warranty repair order/store question


    I started an online repair order for a controller. And even though I habe to pay to ship it to microsoft it is still cheaper than a new one, since its under warranty.

    But I realized I will be near a mictosoft store in a couple weeks. Can I just bring it to the store instead of shipping it, since I'll be right next to the store And save my self the $13 shipping fee?

    Thanks

    :)
     
    Jackemc3, Feb 12, 2019
    #1
  2. XBF Erick C Win User

    Warranty repair order/store question

    Hey there!

    We will be locking this thread as there has been no activity. I hope the information provided has helped you get the answer you were looking for.

    If you still have further questions or run into any problems go ahead and start a new thread so that we may continue to assist you.

    Happy Gaming!
  3. Pyrosplayhouse Win User

    Warranty repair order/store question

    They dont repair on site at the stores. If you purchased it at the Microsoft store you may be able to replace it. 13 change to ship to be repaired is deff cheaper. It does come back almost new.
  4. XBF Erick C Win User

    Warranty repair order/store question

    Hey there Jack,

    Thank you for reaching out to us on the Forums. I would advise you Contact the Microsoft Store directly to request more information. I do believe you will be able to get something set up with them but it would be best to get this information directly from
    them.

    Make a search for the Microsoft store using our
    Store Locator
    , you should be able to find the number to contact.

    I hope this helps.
  5. XBF Leonzo G Win User

    Reparo

    Hello Miguel!

    Thank you for bringing this issue to our attention. That is a great question! The cost of the Xbox One depends on if the console is

    in warranty or not
    . Consoles that are in warranty do not require a payment in order to be repaired. Consoles that are out of warranty do require a payment to be made. The price for out of warranty consoles depends on where you decide to place the order.
    The price is $139 if the order is completed by a Microsoft account owner on the
    Xbox Hardware Repair
    website. The order may also be placed by contacting the
    Xbox Support Team
    , but the price will increase to $159. Be sure to let us know the results!
  6. Mister Gwyther Win User

    xbox not reading discs( xbox slim)

    Hey there Charlie! Any questions regarding the specifics of your repair should be discussed with phone support, but if you are sure you're outside the 1-year warranty, you would most likely need to pay for the repair. If you do need to start a repair order,
    you can get that going here online (support.xbox.com/.../repair-process). Let me know if you have any questions on this process, thanks!
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Warranty repair order/store question

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