Warranty Shipping Wrong Address!!

This is just really the worst customer service. I'm having to wait for a month and pay $150 to resolve a problem that was not my fault for a part that is under warranty. The proper thing to do would have been to ship me another sensor while Microsoft tried
to resolve what happened to the sensor that they sent to the wrong address.

You could try the front office, it's possible that the driver just read the apartment number wrong.

Also ask if there is any resident by that name, first or last.

I told them that I didn't receive it. They said it was signed by HBEJERANO. And I told them I don't know who that is.

I don't know where that truck went. It seems a bit odd knocking on at least 30 doors asking if anyone has my Xbox, perhaps the front office could call them.

EY0B,

Have you had an opportunity to ask neighbors if they mistakenly received your package?

I have had FedEx deliver something I shipped to the neighbor of the person I was sending it to.

If none of your neighbors have it, then you can call FedEx customer service and dispute the delivery and make a claim for reimbursment.

Once you hear back from FedEx repost here with an update.

You say in the Title that it went to the wrong address but your posts says the van only "passed". Did FedEx tell you they delivered to the wrong address when you called them on the 11th?