We couldn't sign you in to Xbox Live, An illegal state change was requested - Error 0x8000000D

Discus and support We couldn't sign you in to Xbox Live, An illegal state change was requested - Error 0x8000000D in XBoX Games and Apps to solve the problem; I recently added a second email to my microsoft account to consolidate everything as I didn't want to lose my old xbox profile. Since then, I've signed... Discussion in 'XBoX Games and Apps' started by Schm1dt13, May 17, 2022.

  1. Schm1dt13
    Schm1dt13 Guest

    We couldn't sign you in to Xbox Live, An illegal state change was requested - Error 0x8000000D


    I recently added a second email to my microsoft account to consolidate everything as I didn't want to lose my old xbox profile. Since then, I've signed up for xbox games pass and attempted to sign in to the Xbox for PC (windows 10) app only to get the title error "We couldn't sing you in to Xbox Live", with the subtext "An illegal state change was requested". I got the error code by click on 'more info', and it lead me to the xbox support page for errors; this page had nothing listed for the code that was auto-filled in.

    I've been looking around and found a few articles relating to this, but none are marked resolved by the user that submitted the question. To boot, I can sign in on any browser & the microsoft store and my microsoft authenticator works fine.

    Steps I've taken so far:
    - reset my password.

    - repair/reset/uninstall the xbox app.

    - tried the automated chat, which just kept telling me to reset my password in increasingly round-about ways.

    - tried to verify my information in windows 10, authenticated my account, then got the same error about an illegal state from windows,

    Closest articles I got to this issue (neither of which helped):
    https://answers.microsoft.com/en-us...-request/cc853370-7c39-428c-9a32-b49b7c535e9b
    https://xbox-forums.com/threads/illegal-state-change-was-requested.474296/

    :)
     
    Schm1dt13, May 17, 2022
    #1
  2. Ricardo Lechuga Win User

    We couldn't sign you in to Xbox Live, An illegal state change was requested - Error 0x8000000D

    Hi Schm1dt13! My name is Ricardo an independent advisor ready to help you with this situation!

    Please try to log out in Windows then use the new account to log in the system, after that try to log again in the Xbox app

    If that doesn't work, try deleting the previous credentials stored:

    Credential Manager lets you view and delete your saved credentials for signing in to websites, connected applications, and networks.

    To open Credential Manager, type credential manager in the search box on the taskbar and select Credential Manager Control panel.

    Select Web Credentials or Windows Credentials to access the credentials you want to manage.
  3. Kathy A. Win User

    illegal state change requested error.

    jim bob jr5959,



    欢迎来到微软社区论坛。 感谢您今天与我们分享您的担忧,我们希望一切顺利。



    我们了解到您正在尝试 入 Forza Horizo​​ n 5 游戏的舰队/派对,并提示错误非法状态更改请求。让我们一起检查一下,以便您重新投入游戏。

    1. 您有防病毒软件、反恶意软件、VPN 或 PC 优化器吗?
    2. 时间、日期和地区是否与在玩 Forza 时使用的帐户匹配?
    3. 登录 Microsoft Store 和 Xbox 应用程序的帐户是否与玩 Forza 时使用的帐户匹配?
    4. 问题是什么时候开始的?在此之前是否有任何可能的更改/更新?
    5. 这是 Windows 10 还是 Windows 11?
    请不要忘记在此处查看可能与您的问题相关的已知问题。

    Xbox Status

    Known Issues for Game Launches



    我们正在等待您的回复。 如果您发现对我们的描述有任何误解或澄清,请告诉我们。

    *请理解我正在使用翻译工具来帮助您,翻译可能包含语法错误和拼写错误的单词。





    真挚地,

    凯西 A。

    Xbox 论坛版主

    微软社区
  4. boblet2 Win User

    An illegal state change was requested

    not sure what exactly you mean by deleting the previous credentials, but everything else you listed has already been tried
  5. GMS1stLDYCannon Win User

    an illegal state change was requested

    Hello, did you try to change your location recently??
  6. Mr.socksWithsandals Win User

    An illegal state change was requested

    Hello, I am currently running windows 11, and have the Xbox console companion app installed but the problem persists.

    The problem seemed to originate with Microsoft OneDrive if that helps.

    Thanks

    Edit - It would help if you could tell me what "An illegal state change was requested" even means

    Thanks again
Thema:

We couldn't sign you in to Xbox Live, An illegal state change was requested - Error 0x8000000D

Loading...
  1. We couldn't sign you in to Xbox Live, An illegal state change was requested - Error 0x8000000D - Similar Threads - couldn't sign Live

  2. "We couldn't sign you in to XBOX Live" err: 0x87DD0005

    in XBoX Games and Apps
    "We couldn't sign you in to XBOX Live" err: 0x87DD0005: Pulling my hair out tbh. I have bought Minecraft for Windows using the same MS account I have Office with for my family. Everything went well until I wanted to play the game I receive the error:...
  3. couldn't sign into xbox live with Dirt 5 (0x89235107)

    in XBoX Games and Apps
    couldn't sign into xbox live with Dirt 5 (0x89235107): Unable to sign in xbox live with Dirt 5 when launched through the xbox app in PC. This does not happen with other games. Interestingly, the sign in xbox window is different from when I launch...
  4. Can't log in xbox pc app. We couldn't sign you in xbox live.

    in XBoX Accessibility
    Can't log in xbox pc app. We couldn't sign you in xbox live.: So i'm getting this message when i try to log in in xbox app we couldn't sign you in xbox live. I tried a few posts options but none of them did work. I unistalled the app used the power shell...
  5. We couldn't sign you into Xbox Live error when playing Halo Infinite on PC

    in XBoX Accessibility
    We couldn't sign you into Xbox Live error when playing Halo Infinite on PC: When I try to log on to Halo Infinite I'm getting an error telling me that I couldn't sign into Xbox Live with the error code (0x80070057). I've tried uninstalling and reinstalling it but no luck....
  6. "We couldn't sign you in to Xbox Live (0x8015DC0B)" error when trying to launch Minecraft

    in XBoX Games and Apps
    "We couldn't sign you in to Xbox Live (0x8015DC0B)" error when trying to launch Minecraft: I migrated my account in September and since then a didn't really play Minecraft. I wanted to play Minecraft but when I tried to log in this Error occurred. I read about (0x8015DC0B) error And it...
  7. "We couldn't sign you in to Xbox Live. Access denied."

    in XBoX on Consoles
    "We couldn't sign you in to Xbox Live. Access denied.": I can't sign into the Xbox live app or any of the companion apps with my Microsoft account. Every time I try, I get "We couldn't sign you into Xbox Live. Access denied." I have tried everything...
  8. We couldn't sign you in to Xbox Live

    in XBoX on Consoles
    We couldn't sign you in to Xbox Live: in Xbox pc app when I want to play some games or lunch them a error code appears which is 0x87DD0005 my internet is 300 MBPS and my ping is 6 to 9,i also check that Xbox all services are working...
  9. "We couldn't sign you into Xbox Live"

    in XBoX Games and Apps
    "We couldn't sign you into Xbox Live": Hello, I am having some troubles signing into the xbox application on my computer. Everytime I try and log in it's the same error code and message each time. I have been researching all day...
  10. Couldn't sign to xbox live

    in XBoX Accessibility
    Couldn't sign to xbox live: It's been 3 weeks I haven't use my xbox app on pc because there's an error code keeps popping. 0x80048888 to be honest I literally tried EVERYTHING. Reading forms to watching youtube & a friend of...