"We couldn't sign you in to Xbox Live" when trying to install any game from Xbox app on Windows

Discus and support "We couldn't sign you in to Xbox Live" when trying to install any game from Xbox app on Windows in XBoX Games and Apps to solve the problem; Hello, This happens when trying to install Back 4 Blood: [img] And the "more info" link is just a google search, which is pretty insulting tbh... Discussion in 'XBoX Games and Apps' started by LasagnaAndroid, Nov 7, 2021.

  1. "We couldn't sign you in to Xbox Live" when trying to install any game from Xbox app on Windows


    Hello,

    This happens when trying to install Back 4 Blood:


    "We couldn't sign you in to Xbox Live" when trying to install any game from Xbox app on Windows [​IMG]


    And the "more info" link is just a google search, which is pretty insulting tbh

    Not sure what is going on, changed my password in case that was the issue but didn't work.

    :)
     
    LasagnaAndroid, Nov 7, 2021
    #1
  2. SamQY Win User

    "We couldn't sign you in to Xbox Live" when trying to install any game from Xbox app on Windows

    I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

    Install or open Xbox Companion on your PC, login with your account in this app, then open the Xbox app and see if that resolves the issue.
  3. seenivasan3 Win User

    Cannot sign in in games (Windows 10)

    Any new game I install from the Xbox App on Windows 10 will not let me log in after starting it.

    The Xbox app it self logs in to my Microsoft account automatically and signing out and back in works.

    However if I start a newly installed game, it gives me the Xbox login dialog, but it tells me "we couldn't sign you in to Xbox Live" and below "The process terminated unexpectedly". No error code or other useful information.

    The dialog shows the right account email address.

    If I click change account and pick my account from the list it gives me a different sub message with try again later and error code 0xD000000D.

    Also If I try to get any DLC from the xbox app, it looks like a dialog flashes by, but nothing happens.

    Reinstalled the Xbox App, but no change.

    Windows 10 19041.264

    Xbox App: 2005.1001.22.0

    All updates installed (both windows and store)
  4. XBF Leo G Win User

    Cant download any games after buying game pass ultimate

    Hello RankSomerandom,

    Thank you for posting on the Xbox forums. We understand that you are receiving error codes when you attempt to install Xbox Game Pass Ultimate games to your Windows 10 computer. We have a support article that provides

    troubleshooting game installations on Windows 10
    . Also, we recommend launching the

    Xbox Console Companion application and signing in to it
    . After you sign in to the Xbox Console Companion application; we suggest attempting to install one of the games again. You can also try installing the game directly from the

    Microsoft Store application
    . Be sure to let us know the results!
  5. XBF Leo G Win User

    Can't install Halo Wars 2

    Hello TDOG453,

    Thank you for keeping us updated. Are you attempting to install the game from the Xbox (beta) App, Xbox Console Companion App or the Windows Store App? We have seen some cases where installing the game from the Windows Store App will resolve the issue.
    Go ahead and cancel the installation and begin installing it from the Windows Store App. You can try initiating the installation from the other two applications as well if the Windows Store App does not work.

    We noticed that you mentioned trying out several different solutions. We have a support article on our website for

    troubleshooting game installations on Windows 10
    . Did any of these solutions help resolve the issue? Be sure to let us know the results!
  6. XBF Brad A Win User

    Xbox Live Problem On Original Xbox 360

    Hello Emil,

    When you sign out of Xbox live and see the apps, have you then tried installing the app that way? Also we are not able to view the file you posted where we are at work. Sometimes when you are signed out and then try and install something it will ask you
    to sign in but you will be able to get the app.

    Thanks,

    Brad
Thema:

"We couldn't sign you in to Xbox Live" when trying to install any game from Xbox app on Windows

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