We see your external storage, but the connection is too weak to use. (0x8082000d)

Discus and support We see your external storage, but the connection is too weak to use. (0x8082000d) in XBoX on Consoles to solve the problem; I have a My Book 2TB Hard drive and I've had it for about 5 years now hooked up to my xbox one. I went to play on it today and in the middle of a cut... Discussion in 'XBoX on Consoles' started by BethF85, Jan 19, 2020.

  1. BethF85
    BethF85 Guest

    We see your external storage, but the connection is too weak to use. (0x8082000d)


    I have a My Book 2TB Hard drive and I've had it for about 5 years now hooked up to my xbox one. I went to play on it today and in the middle of a cut scene to the game I was playing, it died out and ever since then I have gotten the error that my signal
    is too weak.

    I have tried doing a soft reset, power cycle and even a hard reboot. This issue has come up before and I've always gotten it to come back up without a problem until now.

    :)
     
    BethF85, Jan 19, 2020
    #1
  2. XBF Lance J Win User

    We see your external storage, but the connection is too weak to use. (0x8082000d)

    Hey Gary,

    I’m sorry to hear about any issues you may be having. If you haven’t already, please go ahead and make a new thread detailing your issue and any troubleshooting steps (if any) you’ve tried so far. That way we can tailor our support specifically to you!
  3. CruellerMist903 Win User

    We see your external storage, but the connection is too weak to use. (0x8082000d)

    OP I have that same exact drive with the same issues of the xbox one saying that the connection is too weak to use, I tried different micro-usb cables and it still hasn't yielded results. I have even sat it through the SeaTools diagnostic tools (free software
    from Seagate that can usually repair drives that have glitches) to no results, admittedly I have not tried using using the micro b 3.0 cable (the cable that the port is actually made for) so maybe that will fix the problem. Once I give it a shot I will post
    an update.

    Thanks

    -Pat
  4. vX dioptric Xv Win User

    We see your external storage, but the connection is too weak to use. (0x8082000d)

    Flash drives can be slower than external drives and the claimed speeds are usually not what you actually get.

    It may just be on the cusp which is why the xbox sometimes works with it, perhaps it would be an idea to get a different drive if possible to save the headaches.
    Thank you for your time and answer to my question. Have a great day.
  5. [Farscape] Win User

    We see your external storage, but the connection is too weak to use. (0x8082000d)

    ive had that twice in the past, one time was caused by the hdd enclosure being a cheap usb 3.0 enclosure and not worth the time and the other time was due to the usb 3.0 cable being dodgy.
  6. lllWormWoodlll Win User

    We see your external storage, but the connection is too weak to use. (0x8082000d)

    I see it's connected with the cable I'm sure you've already tried but make sure you switch out the cable to see if that's the problem.. you say this is happened before and you've been able to fix it, it may be your hard drive going up..
Thema:

We see your external storage, but the connection is too weak to use. (0x8082000d)

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