What's Wrong With My Xbox Game Purchases & Issues Recognising Ownership?

Discus and support What's Wrong With My Xbox Game Purchases & Issues Recognising Ownership? in XBoX Games and Apps to solve the problem; Hi there. I am very new to this whole forum thing so please do let me know if I am breaching any rules in any way. I've already been lectured about... Discussion in 'XBoX Games and Apps' started by SkyFallDancer, Oct 7, 2019.

  1. What's Wrong With My Xbox Game Purchases & Issues Recognising Ownership?


    Hi there. I am very new to this whole forum thing so please do let me know if I am breaching any rules in any way. I've already been lectured about "bumping" old threads, obviously without intending to break said rules. I just want a question answered. ...and
    xbox sure have very little support for the gamers that use their consoles.

    Problem: Previously bought games on my account that have been uninstalled due to a factory reset - I have to purchase them again. Why? Why arent the games ive bought not being restored on my account? Surely that should be the case. If xbox 360 could do it
    no problem, why cant my xbox one? I've spent quite a lot of money on these games & I refuse to buy anything else cos of this issue. Does that mean when we buy a new xbox & log into my account - I have to buy all my games again? What's the issue here guys,
    I'm pretty annoyed about this.

    Problem: Theres an issue saving game progress. Most games wont save any progress when previously they did with no issue.

    Problem: Games arent launching.

    Problem: Fortnite wont install the new season update. The installation auto stops every time you try to start it again.

    Problem: The store ALWAYS crashes and always in need of an update. This can crash the entire xbox and causes a deep reset.

    I'd love it to be the fact my xbox is old (it's an xbox one) - and buying a new one would fix all my issues. But I dont think that would be the case. I feel like I'll lose everything as soon as i get a new xbox. Someone help me if they know anything. And
    please dont say "go onto ready to install" - because that's my point. The games I've previously bought and previously downloaded with the gamepass arent there. I'm spending money on the xbox game pass and getting literally nothing out of it anymore.

    :)
     
    SkyFallDancer, Oct 7, 2019
    #1
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What's Wrong With My Xbox Game Purchases & Issues Recognising Ownership?

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