When I run a multiplayer test it says im not connected

Discus and support When I run a multiplayer test it says im not connected in XBoX on Consoles to solve the problem; Xbox.com/xboxone/teredo Service info is unavailable I've done everything xbox support tells me and nothing works ive tried hard resets I've... Discussion in 'XBoX on Consoles' started by Troller xBlazin, Jul 10, 2019.

  1. When I run a multiplayer test it says im not connected


    Xbox.com/xboxone/teredo

    Service info is unavailable

    I've done everything xbox support tells me and nothing works ive tried hard resets I've restarted my router nothing helps is xbox support ever going to fix the problem if they have already I've never seen anything about it online

    :)
     
    Troller xBlazin, Jul 10, 2019
    #1
  2. Troller xBlazin Win User

    When I run a multiplayer test it says im not connected

    Hey there Troller,

    As Randy has mentioned, I would advise that you go ahead with the Factory Reset keeping games & apps. Don't worry about the home console association this simply means that your home console won't be removed being that you are not connected to a network.

    If these steps work then once you startup the console you will be asked to reconnect to your network and finish setting up the console.


    Give this a try and let us know if it has helped.
    I appreciate it but it didn't work
  3. WhirlwindAlloy Win User

    When I run a multiplayer test it says im not connected

    I know you are frustrated with this whole process but dont give up. It might then be time to look at your router/modem. Here is a

    Link
    to the Xbox support page that deals with NAT type and as you answer the yes and no questions at the bottom will give you directions on correcting the settings of your router/modem.

    I hope this helps you and you can get back to gaming.
  4. Allebas Win User

    When I run a multiplayer test it says im not connected

    First arw you able to connect any other devices to your internet? For example your phone? If not it might just be your internet and they might need to send a tech over. It could just be your modem/router is outdated.

    If you can connect another device to your internet then it might just be your Xbox. You tried ever troubleshooting solution I can think of. You can check here to see if your Xbox is still under warranty https://support.xbox.com/en-US/browse/xbox-one/warranties-and-repair.
  5. RandyAU93 Win User

    When I run a multiplayer test it says im not connected

    Based on your post, I presume you've done the power-cycle first. The next thing to try would be a factory reset, keeping games & apps. To do so, go to Settings -> System -> Reset console. When prompted, be sure to choose "keep my games & apps", as the
    other option will wipe the console's hard drive, deleting everything.

    Let us know what happens.
  6. CamicaziBoss Win User

    When I run a multiplayer test it says im not connected

    I've experienced the Teredo IP error!

    To fix it, you need to make sure your network meets the Xbox One minimum requirements. It can't be resolved through your console, only through your router settings.
Thema:

When I run a multiplayer test it says im not connected

Loading...
  1. When I run a multiplayer test it says im not connected - Similar Threads - run multiplayer test

  2. I can't run the game I bought

    in XBoX Games and Apps
    I can't run the game I bought: Hello there, how are you guys? Well, I'm facing an odd issue. Last night I purchased and installed the optimized version of "Star Wars - Force Unleashed" for Xbox One on the digital Microsoft...
  3. In asphalt 9 I cannot run multiplayer races

    in XBoX on Windows
    In asphalt 9 I cannot run multiplayer races: It just sits there searching for quite a while and then come up that it could not find any other players and I should try again later. What is the problem? 88e122db-8b6c-4127-9e83-4d756b7fdd67
  4. Additional Network Ports for Multiplayer Gaming: Connected To Xbox Live but Running Slowly But ...

    in XboX Networking Hardware
    Additional Network Ports for Multiplayer Gaming: Connected To Xbox Live but Running Slowly But ...: Additional Network Ports for Multiplayer Gaming: Connected To Xbox Live but Running Slowly But Internet Speed at home is fast? Good thing I searched around before getting on the phone into a...
  5. Xbox One X games refusing to run multiplayer

    in XBoX on Consoles
    Xbox One X games refusing to run multiplayer: A few months ago, we purchased a Xbox one X as a replacement for our old Xbox One, which we still have, even if it's a bit tired. For a few months, the One X ran fine. Then, a few weeks ago,...
  6. MW3 Multiplayer running at 5fps Xbox One

    in XBoX Games and Apps
    MW3 Multiplayer running at 5fps Xbox One: When I try to play MW3 the multiplayer runs at about 5fps. Bought an Xbox partially to play some older games I can't on my PC, but I just can't get this working reliably. Half of the time I...
  7. Error when running test multiplayer connection

    in XBoX Games and Apps
    Error when running test multiplayer connection: My Xbox One S says that my NAT type is Unavailable. When I run Test Multiplayer connection, it says Your network is good, but there may be matchmaking issues. When I go to network settings under...
  8. Multiplayer Running Slow

    in XBoX Games and Apps
    Multiplayer Running Slow: I have had this game for Xbox One since it launched and everything has been fine. Recently, the game is running 'sluggish'. It was happening mainly on Double XP weekends or things like that but...
  9. Campaign Runs/Multiplayer

    in XBoX Games and Apps
    Campaign Runs/Multiplayer: I'm not too sure why Judgement isn't played too much, but regardless, I'm on it quite a bit. Playing both campaign and multiplayer so feel free to add me for any game time....
  10. Xbox One X games refusing to run multiplayer

    in XBoX on Consoles
    Xbox One X games refusing to run multiplayer: A few months ago, we purchased a Xbox one X as a replacement for our old Xbox One, which we still have, even if it's a bit tired. For a few months, the One X ran fine. Then, a few weeks ago,...