When will the xbox app be working again? I'm paying for something I cant use and you havent...

Discus and support When will the xbox app be working again? I'm paying for something I cant use and you havent... in XBoX Games and Apps to solve the problem; I got the xbox app update on PC, now I cant use any game, cant install any games. Remind me what I'm paying for? 8077754c-77c2-48e6-af4d-044176d0c347 Discussion in 'XBoX Games and Apps' started by Starker17, Aug 16, 2022.

  1. Starker17
    Starker17 Guest

    When will the xbox app be working again? I'm paying for something I cant use and you havent...


    I got the xbox app update on PC, now I cant use any game, cant install any games. Remind me what I'm paying for?

    :)
     
    Starker17, Aug 16, 2022
    #1
  2. YOUNG 007 N Win User

    How do I change my parental e-mail on my Xbox Live account?

    Mister Gwyther, im still having the problem and even more so with canceling the acount...

    i need to cancel the acount and get refuneded for the 3 months i havent been able to use and until march because we pay for a whole years of subscription. it seems xbox live customer service has a problem doing that. because they hung up on us. when all
    we want to do is get the money back for what i havent been able to use.. for instance would you like to pay for something that you cant use?

    and they cant access my acount still because of the same problem. this is beyond frustrating.
  3. SammyVS Win User

    I payed for minecraft but cant use

    I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

    These steps can help you, give it a try.

    Check for updates on Windows Update, update everything including optional/additional updates.

    1. Logout from Xbox app, Microsoft Store app and logout/remove your account from your launcher too

    2. Look for the Xbox app and Microsoft Store app in the Windows menu, right-click, click app settings and then click terminate, restore and reset. Do this with the launcher too.

    3. Clear the store cache type ''wsreset'' in the Windows bar, run as admin, and wait for the screen to close and open the store automatically.

    4. Open the Microsoft Store app, click on the 3 dots in the upper right corner>downloads updates>get updates and update everything.

    5. Restart your PC, log into the Microsoft Store, log into the Xbox app, log into the launcher and see if that solves the problem.

    Make sure you are logging into the launcher with the account you purchased the game from. If you have migrated your account to Microsoft, you will need to log in with your Microsoft account on the launcher.
  4. MrKWEEFSTA Win User

    Xbox Live Connectivity

    Hell I'm tired of it. My subscription is up for renewal on the 15th and I have opted out. It sucks for MS but if they cant protect their systems no sense paying for something that is not going to work when you want to use it
  5. SammyVS Win User

    I payed for minecraft but cant use

    Could you download launchers via Microsoft Store app or Xbox app?
    Also check that your PC's region matches the region you live in. You can check this at settings>time and language>region
  6. Rofle Shannon Win User

    Mass Effect 3 Problems

    I havent had this problem but wish u the best it sucks when u pay for something that doesnt work
Thema:

When will the xbox app be working again? I'm paying for something I cant use and you havent...

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