where has the microsoft support went its sucks now ive been trying to get help for days

Discus and support where has the microsoft support went its sucks now ive been trying to get help for days in XBoX Games and Apps to solve the problem; i bought black ops 4 and it freezes everytime i aim at someone i have deleted and reinstalled everything on my system which is a brand new xbox one x... Discussion in 'XBoX Games and Apps' started by Blitzz F, Nov 16, 2018.

  1. Blitzz F
    Blitzz F Guest

    where has the microsoft support went its sucks now ive been trying to get help for days


    i bought black ops 4 and it freezes everytime i aim at someone i have deleted and reinstalled everything on my system which is a brand new xbox one x and im running on 400 mbps and they wont refund me ive been sold a corrupt digital download or something
    i need [Mod Removed-Profanity] help this is [Mod Removed-Profanity]

    :)
     
    Blitzz F, Nov 16, 2018
    #1
  2. sheezy398
    sheezy398 Guest
    Microsoft is making me tear my hair out!

    Yeah the wait is just killer, and Ive been told xbox support is really helpful. microsoft support is just awful!
     
    sheezy398, Nov 16, 2018
    #2
  3. chrisCraig2
    chrisCraig2 Guest
    Won't let you sign in error (0x80a4001a)

    dude ive been trying to log in for hours now its my one day off i have this week and i cant log into my account every time i try i get that same error code, been trying to contact xbox support for hours now too and that useless stupid computer that you talk
    to doesnt help at all
     
    chrisCraig2, Nov 16, 2018
    #3
  4. {Parity}
    {Parity} Guest

    where has the microsoft support went its sucks now ive been trying to get help for days

    {Parity}, Nov 16, 2018
    #4
  5. Christyna64
    Christyna64 Guest
    Have you tried power cycling your console by holding the power button for 10sec? This usually helps games that are freezing up.
     
    Christyna64, Nov 16, 2018
    #5
  6. ShaneHepburn
    ShaneHepburn Guest
    Hi Blitzz F ,

    Am sorry your experiencing this issue with your Digital game I would suggest you try and factory reset your console.

    1. Press the Xbox button
      to open the guide.
    2. Select Settings.
    3. Select All Settings.
    4. Select System.
    5. Select Console info & updates.
    6. Select Reset console.
    7. Select keep games and apps
    please let us know how you get on

    Thanks

    Shane


    [table][tr][td][/tr][/table]
     
    ShaneHepburn, Nov 16, 2018
    #6
  7. Blitzz F
    Blitzz F Guest
    yes i have done everything uninstalled my profile the game factory reset my console deleted all cache and saved games

    all other games work fine besides this one

    at one point i had it game shared then it randomly started crashing when xbox downloaded purchases content was offline last week so i bought my own digital copy and the same thing persist no one cares no one will help they send me to this
     
    Blitzz F, Nov 16, 2018
    #7
  8. Blitzz F
    Blitzz F Guest

    where has the microsoft support went its sucks now ive been trying to get help for days

    i just bought it last night and they denied my refund lol

    i got a faulty digital download
     
    Blitzz F, Nov 16, 2018
    #8
  9. Blitzz F
    Blitzz F Guest
    I did factory restore and nothing happend
     
    Blitzz F, Nov 16, 2018
    #9
  10. XBF Diego M
    XBF Diego M Guest
    Hey Blitzz,

    Have you uninstalled, power cycled your Xbox, and then re-installed the game after the factory reset?
     
    XBF Diego M, Nov 16, 2018
    #10
  11. HAZMAT RADIO
    HAZMAT RADIO Guest
    There would only be one download for your version of BO 4. If it was corrupt, it would be corrupt for everyone else.
     
    HAZMAT RADIO, Nov 16, 2018
    #11
  12. Hey there.

    Totally understand the frustration. Have you tried doing a hard reset on your console by holding down the power button on the front of it? Sometimes this will help trigger a fix for the issue. Also, make sure you aren't running into any HD space issues.
    If nothing is working I would use the previous link provided to you and request a refund.
     
    ZombieJesterCOE, Nov 6, 2018
    #12
  13. Blitzz F Win User

    where has the microsoft support went its sucks now ive been trying to get help for days

    I did factory restore and nothing happend
  14. Christyna64 Win User

    where has the microsoft support went its sucks now ive been trying to get help for days

    Have you tried power cycling your console by holding the power button for 10sec? This usually helps games that are freezing up.
  15. ZombieJesterCOE Win User

    where has the microsoft support went its sucks now ive been trying to get help for days

    Hey there.

    Totally understand the frustration. Have you tried doing a hard reset on your console by holding down the power button on the front of it? Sometimes this will help trigger a fix for the issue. Also, make sure you aren't running into any HD space issues.
    If nothing is working I would use the previous link provided to you and request a refund.
  16. XBF Diego M Win User

    where has the microsoft support went its sucks now ive been trying to get help for days

    Hey Blitzz,

    Have you uninstalled, power cycled your Xbox, and then re-installed the game after the factory reset?
  17. HAZMAT RADIO Win User

    where has the microsoft support went its sucks now ive been trying to get help for days

    There would only be one download for your version of BO 4. If it was corrupt, it would be corrupt for everyone else.
Thema:

where has the microsoft support went its sucks now ive been trying to get help for days

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