Why am I not able to join clubs?

Discus and support Why am I not able to join clubs? in XBoX Accessibility to solve the problem; I asked why I wasn't able to join clubs a year ago and the answer was that I needed to be 18. Well, I'm 18 now and it still doesn't work. What's going... Discussion in 'XBoX Accessibility' started by CapsuleWinter40, Sep 15, 2019.

  1. Why am I not able to join clubs?


    I asked why I wasn't able to join clubs a year ago and the answer was that I needed to be 18. Well, I'm 18 now and it still doesn't work. What's going on?

    :)
     
    CapsuleWinter40, Sep 15, 2019
    #1
  2. XBF Felixx P Win User

    Why am I not able to join clubs?

    Hey CapsuleWinter40!

    I would first suggest removing your profile from the Xbox console and redownloading it back onto the console.

    Perhaps that'll help it update and recognize that your account is no longer a child account.

    Once you've tried that, let us know if it helped!

    Felix

    Xbox forums support
  3. XBF Felixx P Win User

    Why am I not able to join clubs?

    Hello CapsuleWinter40!

    Thanks for reaching out to Xbox forums support.

    I'm sorry to hear that you're not able to join clubs.

    Can you please tell us what error message it is that you receive when you're not able to join clubs?

    (side note)

    Promote your Xbox LIVE child account to an adult account.

    If you were not yet 18 when you signed up for Xbox LIVE, your account was designated a child account. Child accounts are tied to a parent’s Windows Live ID to control Family Settings, and some features of Xbox LIVE are restricted. After you turn 18, (how
    about “Now, if you’re over 18, or when you turn 18″) you can promote your child account to an adult account. If you signed up for Xbox LIVE with a child account and have since turned 18, after the update you’ll see a new option at the very top of the Account
    Management section of the dashboard. The ‘Promote Child Account” will allow you to promote an Xbox LIVE account that is a child account to an adult account. This promotion removes the Family Settings and Xbox LIVE restrictions. To promote your account, you
    must agree again to the Xbox LIVE Terms of Use and marketing opt-ins. If a parent’s credit card was on your account, you must also enter a new one to replace it. (Yes, you can use pre-paid Debit cards as well.)

    Get back to us and let us know if this helped!

    We look forward to hearing back from you.

    Felix

    Xbox forums support
  4. AngelObullets Win User

    Why am I not able to join clubs?

    Hi there CapsuleWinter40

    Sounds like a privacy settings, What appears when you try to join a xbox club?.
  5. CapsuleWinter40 Win User

    Why am I not able to join clubs?

    You cannot request to join the club because of how your account is set up...
  6. {Parity} Win User

    Why am I not able to do a review

    The enforcement team is responsible for all suspensions and support does not have access. If you are not able to log in to the enforcement team website to submit a case review then you just have to wait it out. http://enforcement.xbox.com/home

    Good Luck!!
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Why am I not able to join clubs?

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