Why are Microsoft Ultimate Word Games not loading

Good evening Jesse,

Tnere is no error message when the game tries to load, but the loading logo just goes round and round and the game never opens.

This has been happening for some time. Earlier today I uninstalled the game and re-installed it and precisely the same thing happens with the newly downloaded game.

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

What error code do you get? What happens when you try to load the game?

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

What error code do you get? What happens when you try to load the game?

I turned my computer off for four days. When I switched it back on, Microsoft Ultimate Word Games (free version) simply won't load. The first blue screen of the load just flashes onto my screen then disappears - that's all I can get, no error code. I tried the reset, but still nothing, and I can't reload either. What has happened?

DECEMBER 28TH.

still trying to download MUWG . Despite "owning" this game (premium sub) it still is not loading.

Alright. Good night. Compliments of the season